9.8
SpotScore
PayPal Reviews in July 2026: User Ratings, Pros & Cons
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PayPal Reviews & Ratings
Spotsaas Editor’s POV
PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more
PayPal pros and cons
Excellent customer service experience with helpful, friendly, and patient staff.
Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.
Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.
Reliable platform for transactions with efficient support and resolution services.
Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.
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Showing 2011-2020 out of 3820
DW
dave wright
10/23/20
PayPal Money Back guarantee - Meaningless !!!
Case opened with PayPal for non-delivery of goods ordered 14th August (over 2 months ago). PayPal continually change the Estimated Case Resolution date. PayPal do not respond to messages via their Message Us system. They do not have a complaint process, nor do they participate in independant complains organisation like Resolver. Their "Money-Back guarantee" is obviously non-existant.
ET
Een tevreden klant
10/23/20
Telefonische klantenservice dicht
Zeven maanden geleden is mijn telefoon kapot gegaan. Op deze telefoon had ik de two factor authenticatie staan om in te loggen op paypal. Ik kan mijn two factor authenticatie niet laten resetten omdat de oude telefoon het niet meer doet. Ik kan dus defacto niet meer inloggen op PayPal of betalingen verrichten.Door Corona is de telefonische klantenservice van PayPal al Zeven maanden dicht. Blijkbaar kunnen ze bij PayPal niet thuiswerken.
Q
Quiqoe
10/23/20
Asså paypal är sääämst
Asså paypal är sääämst. Jag gjorde ett köp på en 7 dagars provperiod för en app. Efter 7 dagar var jag intresserad av appen längre och därav inte beställde ett abonnemang. Men det visar sig att leverantören då slagit in ett engångsköp till abonnemang och har en automatisk betalning på paypal. Jag har då anmält detta till PayPal som då lägger ner tvisten och säger att inget fel har gjorts. Detta leder till att jag blir tvungen att spärra mitt kort och ALDRIG mer använda mig av paypal. Det är ...
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FV
Francesco Vacca
10/23/20
They should have an option for no stars…
They should have an option for no stars because PayPal is terrible I opened a case & they just close the case because they screwed up and misinformed me ! I'm still waiting to hear from a supervisor from PayPal ....
MT
Marcos Torno
10/23/20
What's going on with PayPal
What's going on with PayPal? I have a question about a transaction/refund but can't get a human being to answer the phone. There's nothing on the FAQ that can solve my problem. Are they going out of business?
NS
Nomtbis Sibtmon
10/23/20
Paypal is an awful fraudulent business
Paypal is an awful fraudulent business. It amazes me that somehow the BBB allows this company to still operate.
C
cal
10/23/20
Untrustworthy
Paypal i have found to my loss have proved to be unreliable untrustworthy,ignorant especially with there communication well lack of anyway. When your account is hacked and your scammed they dont lift a finger to help you in anyway. In fact basically call you a liar in the process. No i have washed my hands of them completely my advise is dont trust them at all they do everything they can to not help you.
F
Franck
10/23/20
Total nightmare..
Total nightmare... Zero customer support, they block your withdrawal method for no reason even if everything was working til now, no way to add it back, you're stuck and alone. I'm waiting to find a solution, then I'll absolutely closed my accounts (business and personal). Never again. What a waste of time.
AM
Alex M
10/23/20
borderline scam
borderline scam.i get the point of protecting buyers on ebay, but paypals policies of holding money are beyond rediclous and intrasparent. holding my money for 3 weeks even though the buyer made the pick up, no return policy on a private sale and all is correct, is this a joke? i'm a spotless private seller with over 100 reviews on ebay and no issues ever. nobody ay Paypal available to address the issues and they just sent you in circles on their webpage
UP
Ulf Pettersen
10/23/20
Paypal kjøperbeskyttelse er en stor vits!!
Ble regelrett snytt av et kinesisk firma, bestilte høytalere og fikk tilsendt høytalere som var i størelsesorden 1/10 av annonsert vare, reklamerte til Paypal det tok 2 måneder før jeg fikk svar fra Paypal fder de forlangt yterligere dokumentasjon for svindelen med svarfrist på 4 dager.Hadde da sent inn orginal annonse fra kinasvindlerne og foto med flere referanser til størrelsen ved siden av høyttaleren jeg mottok, tok deretter 2 måneder før jeg igjen hørte fra Paypal det de etterlyste ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].