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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1991-2000 out of 3820

SP

Simon Parfitt

10/24/20

1 out of 5

Claim in favour of seller based on them sending incorrect items

I ordered items and paid through paypal. The items that arrived were not what I ordered and the company refused to send the correct product. they wanted me to pay to return the incorrect product and offered a 10% refund on the purchase.Paypal resolution centre found in favour of the seller based on the seller having a despatch number. they didn't care that the items sent were not what was ordered. despite their site saying you can appeal the claim finding the site won't actually let you do ...

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NP

Nilesh Patel

10/24/20

1 out of 5

paypal is approved scammer...

paypal is approved scammer...they hold your money without reason. it is maybe good from customer prospective to some extant however it is very unfair with seller even though we follow your procedure to get money quickly. website say after delivery funds will be release in 1 day but even after 15days you scammers not releasing funds and no response from business support email. in addition, approved scammer PayPal offer you instant loan with higher interest charges so holding millions of ...

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TG

Tobias Gr�nder

10/24/20

1 out of 5

Finger weg von Paypal!!

PayPal ist reinste Abzocke für zahlungsbereite Menschen. Es gibt keinen seriösen Kunden Service, es gibt noch nicht mal mehr Käuferschutz, wenn man diesen mal braucht.Außerdem: Ab 10,01 € muss man eine Kreditkarte hinterlegen. Das ist unter aller ... PayPal ist für mich und meine Familie absolut nutzlos.Schön Werbung machen, aber nichts davon einhalten. Müll!

WM

Wayne Mason

10/24/20

1 out of 5

PayPal con artist

Well I’m completely shocked at the attitude of PayPal, they literally do nothing, they asked for all the details, spent weeks doing nothing and then said they needed more information and when I said still hadn’t received it they said case closed.But on reading al the other reviewers I’m not surprised.PayPal are a con and don’t care for the people who use there system

P

Pete

10/24/20

1 out of 5

Non-existent service support - autobot is useless

Same as the guy before me, the support is non-existent. I am trying to find out why a payment is on hold for 3 weeks now. Please don't use this service, it used to be good but now sucks big time. If I ever get this money, I am bailing out for sure.

DS

Daniel Sohlman

10/24/20

1 out of 5

I've been trying to get through to…

I've been trying to get through to Customer Support for over 3 weeks now as changing business account type to Micropayments requires contacting support.

K

KieranLeeUK

10/24/20

1 out of 5

PayPal have defrauded me!!!!!

Paypal - FRAUD!! I've essentially just been coned to the tune of £535. After spending hours experiencing problems trying to make a purchase on Ebay, I contacted Ebay for advice. They told me there may be a problem with my card - I checked with my bank, there was no issue and I had sufficient funds etc. Ebay then advised it may be a problem with Paypal, because 'we have checked the details and error logs and be assured, eBay is not preventing you from payment as payment part on eBay is ...

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HA

Hande aksoy

10/24/20

1 out of 5

Fraud hold my money1110£ for no reason…

Fraud hold my money1110£ for no reason !!! paypal is the worst place to receive money from a friend and family !

DC

Dave Cormack

10/24/20

1 out of 5

Really bad customer service

Purchased a doll paying with PP, paid £30, doll arrived looking nothing like what was advertised, looking more like something from Poundland, raised refund case with PP over 2 months ago sending pics of what was advertised and what arrived, PP tried to get me to accept £5 discount from seller then £8 which I refused, I kept pointing out the utter rubbish I received, after PP asked me to send the rubbish back to seller costing £7 they have today told me their refusing the refund claim!! Why, ...

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BZ

Breyden Zeagler

10/24/20

1 out of 5

PayPal does not care about the customer or what they have going on

To start with, aside from a recent customer service representative I have spoken to, their ability to get in contact with you and to help you with your issues is horrific. It's really hard to talk to a human being and once you do you get sent back and forth between merchant and PayPal until you're ripping your hair out. I recently loaded my card with $300 which disappeared and never went into my account. When I finally got in touch with the human luckily this representative was helpful and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].