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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1981-1990 out of 3820

N

Nikimena

10/25/20

1 out of 5

Paypall non protegge gli acquirenti

Io non ho mai aperto pratiche perchè per fortuna ho sempre comprato su siti sicuri, ma ultimamente ho comprato un po’ di cose in Facebook confidando sulla serietà di Facebook, e poi su Paypall che ti protegge dagli acquisti e ho dovuto aprire tre pratiche. Una è ancora aperta, ma mi daranno torto me lo ha detto l’operatore, le altre due sono chiuse una a mio favore perché proprio era pale se la truffa, l’altra a mio sfavore, perché ho ordinato una cosa per legare i tralci del giardino, il ...

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AB

Aashay Bhansali

10/25/20

1 out of 5

Paypal is a actual scam

Paypal is a actual scam. I bought something using paypal using my Revolut account, which was in Euros, the only currency on my Revolut card is Euros. Paypal converted this in Pounds to Euros and Euros to Pounds twice and on a bill of 375 euros, I got charged 396. Firstly, they do not mention this whilst making the payment & you have to contact customer service to change this for you there is no other way. Because Revolut is a UK credit card thats why they do this, yet when I make payments ...

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TH

Tania H

10/25/20

1 out of 5

unauthorized charge

So today my son found unauthorized charge to his bank account Through PayPal for $99.71 that was made yesterday. He has no pay pal account so confused as to how a purchase was made. The merchant’s name is bogus.Security measures needs to be put in place so that people don’t find themselves in a situation where the account is being compromised. Disgraceful!This happened to me about a month or two ago as well.

SF

Simon Fairlie

10/25/20

1 out of 5

PayPal service is appalling

PayPal service is appalling. I ordered a watch from China and I received this inferior, cheap piece of plastic that resembled nothing as described. It doesn’t even remotely look like as described! Only similarity is that both are wristbands for telling time. The site gave a guarantee for full refund if not satisfied. I tried getting in contact with vendor but emails bounced back. But because I paid by PayPal I assumed they would guarantee against this fraud. They did not. Firstly, it’s ...

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RC

Richard Crossley

10/25/20

1 out of 5

WARNING THEY CHARGE YOU 30P IF YOU…

WARNING THEY CHARGE YOU 30P IF YOU CANCEL AN ORDER, EVEN IF THE ASKS YOU TO CANCEL THE ORDER FOR THEM, THEY NEED INVESTIGATING.

EF

Eric Foulks

10/25/20

1 out of 5

PayPal is a terrible company

PayPal is a terrible company. They will hold your money for up to 90 days. Without warning or reason and will not communicate effectively. Feels like robbery

WP

William Perkins

10/25/20

1 out of 5

Paypal Not fit for purpose.

I ordered goods from China a company Jinzhou Network Technology Co Ltd. The site showed the goods had been delivered. I contacted the company and Royal Mail. The address where the goods were delivered was not mine. I contacted the company again and they gave me a different ref which again did not relate to my address. I then used the Paypal resolution Centre. They set a date to resolve the matter and each time the date arrived they just moved it further. I then complained and they responded ...

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AB

AHMED BASHIR

10/25/20

1 out of 5

Never use PayPal unless you have

Never use PayPal unless you have. They have failed to get my money for undelivered item.

VK

Vitalijus K.

10/25/20

1 out of 5

Никому не советую работать с этой…

Никому не советую работать с этой компанией! Бе звсяких причин они могут в любой момент закрыть счет и удерживать средства 180 дней. Все основания для этого это знаменитое "С большой долей вероятности....." ОТСТОЙ!!!!

SS

Sandy Shaw

10/24/20

1 out of 5

passive aggressive customer services.

passive aggressive customer services.resolution centre arrogant and unable to talk a real person.now trying to close my account but is says there is a pending transaction - all my balances are zero..impossible to send message as just goes to auto assistant. when I try to phone 0800 358 9448 just tells me unable to take my call and just cuts me off.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].