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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1931-1940 out of 3820

MS

Mervin Samantha

10/27/20

5 out of 5

Best buyer protection

I had a issue with my purchase .I contacted my seller but he did't respond me . I got money back because of paypal . Best buyer protection .

DP

Dario Porretta

10/27/20

1 out of 5

Dopo 15 anni puzzi!

Dopo 15 anni e ripeto...15 anni mi limitano il conto in maniera permanente per non aver fatto nulla. Li chiami per avere spiegazioni e mi rispondono come un mantra che paypal non vuole più avere a che fare come me...chiedo perchè? mistero...non lo sanno.Chiedi quale regola hai infranto ma niente, non si ha risposta.Si limitano a dire che non dovevo utilizzare i loro servizi...e se ne ricordano dopo ben 15 anni di utilizzo.Poi non vi dico la signora dell'assistenza clienti com'è sgarbata, ...

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GZ

Guiguang Zhang

10/27/20

1 out of 5

terrible service

terrible service. respond once, when you tried to talk them again. it disappear ,then continue conversation after few hous or a day. never use again. phone service is in US. terrible experience.

MS

Mario Schneider

10/27/20

1 out of 5

PaypaService Nulllüberweisungen aufs eigene…

Paypalüberweisungen aufs eigene paypalkonto dauern jahre....anrufen kann man nicht...was hat anrufen mit corona zu tuhn....und der kundenservice das letzte....auf nachrichten null antwort...

VJ

Vincent Jong

10/27/20

1 out of 5

Waardeloze Service

Paypal heeft mijn business account zonder reden geblokkeerd terwijl ik netjes altijd de omschreven service heb geleverd aan mijn klanten en nu houden ze ook nog eens mijn saldo vast voor 180 dagen. Als ik de klantenservice een bericht stuur krijg ik steeds pas 2 dagen later bericht dat ze niks kunnen doen maar ondertussen loop ik hierdoor elke dag omzet mis, omdat mijn klanten geen gebruik meer kunnen maken van Paypal op de webshop.Telefonisch zijn ze ook niet te bereiken want de complete ...

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SM

Simba Mufasa

10/27/20

1 out of 5

Angelica ignored everything I said and…

Angelica ignored everything I said and kept sending generic responses. Not sure how she still has a job there.

MP

Mana Pana

10/27/20

1 out of 5

Paypal sucks!!!!!!!!

Paypal sucks!!!!!!!!

SG

sandro Guadagnino

10/27/20

1 out of 5

Articoli errati e nessun rimborso

Effettuo un acquisto e ricevo articoli sbagliati ed evidentemente falsi. Il venditore mi consiglia di regalarli oppure rivenderli, grazie ma no voglio fregare nessuno. PayPal mi fa aprire la controversia e il reclamo ma il centro risoluzioni fuori uso nei giorni in cui ero obbligato a rispondere, assistenza telefonica inesistente decine di xhuamate... Conseguenza? Tempo scaduto e soldi persi. Non posso più fidarmi di chi non mi da garanzie meglio amazon. Intanto ho cancellato la carta a ...

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CM

Conner Mcdermott

10/27/20

1 out of 5

What's the point in Paypal.....

Unfortualey got scammed from an online purchase of £170. This was back in August. I have provided them everything they have asked for and this is still on going. Very frustrating. No point in using them if they cant refund you on fake purchases

JG

james g

10/27/20

1 out of 5

Almost impossible to close my account

Almost impossible to close my account. I can’t talk to anyone and they will only respond a few days later after receiving a request from me. They then close the request as I don’t immediately see their response.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].