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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1921-1930 out of 3820

O

olx

10/27/20

1 out of 5

✊👻 customer helpline +1_eight33_seven00_zero571 💣👤

I transferred money to a contact on my phone, a phone number. Paypal sent this to an email address that is not in my contacts, still the same name but the email address is not the correct one or the one connected to this paypal account.So they have sent money to a random email address, they have sent both me and the intended recipent loads of different, wrong and conflicting advice, sent us both on a wild goose chase, Im so stressed.Then they say no we cant help you, YOU HAVE TAKEN THE ...

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O

Ola

10/27/20

1 out of 5

Inga varor eller pengar tillbaka

Gjorde ett köp på 1500kr från en svensk butik i borås. Har verken fått varan eller pengarna tillbaka. Jag trodde man som köpare var skyddad som dom skriver på sidan men så är det inte. Som alla andra har skrivit dom går inte få tag på och om man får tag i nån där så använder som sig av taktiker så som, du måste vara inloggad för att vi ska hjälpa dig trots att man är inloggad. Riktig maffia still. Tycker alla ska göra ett arn anmälan mot paypal. Dom har nu köpt 20 nya företag, när dom lurat ...

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EB

Ese Bilgic

10/27/20

1 out of 5

I transferred money to a contact on my…

I transferred money to a contact on my phone, a phone number. Paypal sent this to an email address that is not in my contacts, still the same name but the email address is not the correct one or the one connected to this paypal account. So they have sent money to a random email address, they have sent both me and the intended recipent loads of different, wrong and conflicting advice, sent us both on a wild goose chase, Im so stressed.Then they say no we cant help you, YOU HAVE TAKEN THE ...

Read more

CB

Camille Brunette

10/27/20

1 out of 5

Customer Support for business terrible

Customer Support for business owners trying to set up an online business is absolutely terrible. Impossible to find contact channels, get no response, handed off to other teams, and it's all really confusing

DK

David Kerr

10/27/20

1 out of 5

WARNING if you want a refund.

WARNING, In brief I bought a radio control digger after seeing it advertised on Facebook,23 channel,all metal,weight of 12lbs,carry a child etc,video shows a woman pushing a large box across the floor to open with a child.What you get is a plastic digger weight with packaging 500g its about 4 inches long and the biggest load of crap,plus I had to pay £14 custom duty.You apply for a refund from paypal,you get a refund after you send it back to china at a cost of £14 plus insurance and ...

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SS

Scott Syverson

10/27/20

1 out of 5

They are a money stealing monopoly…

They are a money stealing monopoly tyrant. You can start a case because of getting ripped off because of counterfeit products and the seller just tries to get more money from you but PayPal closes any communication so you have to take the bad deal or the worst deal. Problem with them is they don't care about the customer because they make more money from the seller so why would they care about returning the customers money. I and everyone I can tell will soon move from using PayPal anymore.

T

Tony

10/27/20

1 out of 5

I have had Paypal for over 20 years and…

I have had Paypal for over 20 years and have not had any problems with vendors. The reason I use Paypal is in case I have a problem with a vendor. I recently purchased a product from China and never received it. After 5 1/2 months of ecorrespondence with the company and no product, I opened a dispute. Paypal ruled against me after over a month of deliberation. Obviously, Paypal never read my numerous communications with the company closely or to Paypal, since they simply stated that the ...

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SL

South London movie buff

10/27/20

1 out of 5

Thinking of using PayPal? Think again.

This is more of an update to my last one-star review. Sold a camera in late August of 2019. Without reason or explanation, my account was limited and I was told my funds would be held for the 180 day terms. 424 days later, I am still chasing this joke of a company for my £3K.

WG

was geht sie das an

10/27/20

1 out of 5

Käuferschutz Paypal

Rotze, wenn es Probleme gibt hilft Paypal 0! für sie ist einfach der Fall geschlossen auch nach 100 beweisen. wie wo was.. hilft Paypal dir 0 garkein Käuferschutz nicht vorhanden! einfach pure verasche mehr nicht.

A

Antonio

10/27/20

1 out of 5

¡PAYPAL COBRA POR LOS REEMBOLSOS!

Aparte de la abusiva comisión del 4% de comisión, más la aplicación del cambio de moneda internacional a unos precios más bajos, el 7 de Mayo del 2019 Paypal te cobra por los reembolsos!!!! Eso quiere decir que si eres un vendedor y haces una venta por valor de 1.000€, tienes que hacer un reembolso al comprador, Paypal te cobra 29€ y se quedan tan campantes!!Es hora de empezar a cambiar Paypal por otros métodos de pago alternativos. Paypal, en cuanto lleguen a Europa y EEUU Alipay y Wechat, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].