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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1941-1950 out of 3820

GS

Gaurav Singh S

10/27/20

5 out of 5

Good for payment services

What do you like best? I like it's easy to use interface very much.It offers transfer options, direct payment methods. It also has high security. The visual looks of the app and interface is very nice. What do you dislike? The interest or commission rates are high, so the amount I receive is less. Recommendations to others considering the product: It's a very easy to use and secure payment gateway. What problems are you solving with the product? What benefits have ...

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HK

Harnit Kaur

10/27/20

1 out of 5

It is really worst app which I have…

It is really worst app which I have ever seen. There are many unauthorized deductions from my account. When I ask for my refund, their representatives advised me to download team quick support app without letting me know, what the app actually is. They were able to see my phone screen. When I checked about this on google, it says a person can easily see your screen from his/her computer. They are all fraud.. Really bad, I can too worst with this app. Don't go with it. If u are new

W

winegirl90

10/27/20

1 out of 5

PAYPAL repeatedly deals with fraudulent…

PAYPAL repeatedly deals with fraudulent Chinese Companies and doesnot resolve disputes when no product or fraudulent products are sent.

G

Grzegorz

10/27/20

1 out of 5

None existent seller protection

None existent seller protection. I'm using PayPal checkout on my webshop. I have one sales for almost £1000 . Item has been shipped via royal mail sign for service . I had tracking and proof delivery. Than person which bought item claimed charge back on credit card. PayPal just took the money and says that I'm not seller protected despite I have proof of delivery. Months of emails and finally they close the case . And I'm 1k out of pocket. Will remove ths payment option is just not right ...

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O

oki

10/27/20

1 out of 5

✊👻 customer helpline…

✊👻 customer helpline +1_eight33_seven00_zero571 💣👤I transferred money to a contact on my phone, a phone number. Paypal sent this to an email address that is not in my contacts, still the same name but the email address is not the correct one or the one connected to this paypal account.So they have sent money to a random email address, they have sent both me and the intended recipent loads of different, wrong and conflicting advice, sent us both on a wild goose chase, Im so stressed.Then ...

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CS

Catalin Stanila

10/27/20

1 out of 5

Scam company paypal

I purchased something online and the seller’s website directed me to a paypal web page where i paid using my debit card. After a few days, the seller showed me he refunded the miney to paypal (as this is how he got the money) as he was unable to send me the product.It’s been 1.5 minths since and paypal won’t refund me or reply to my emails anymore.PAYPAL ARE A SCAM COMPANY AND THIS IS WHY I DINT WANT TO HAVE AN ACCOUNT WITH THEM!!They keep in asking me to update my card details on a paypal ...

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ME

Matthew Edwardo Hardy

10/27/20

5 out of 5

thought i would pop here and drop a big…

thought i would pop here and drop a big thankyou. i have had 1 or 2 neggative experiences with paypal but lately had the most horrrific experiences with quite a few companies and i have to say without flinching paypal refunded me. there was not even a review period or phone call just their usual system. Thankyou guys. Really. (accidentally put this on the fake trustpilot rrreview page.)

TB

Tara Biron

10/26/20

1 out of 5

They are horrible!!

They are horrible!!! Customer service to the wait times. The resolution center is a nightmare

MK

Manjit Kaur Ruprai

10/26/20

3 out of 5

Ok but a lot of flaws

I have been using paypal for business for a few years. I would say the standard has dropped. The browser takes forever to load and they are always changing the settings which is frustrating. I have hit a problem recently with clients in Australia and they are unable to pay me because when I send them an invoice it comes up wit an unexpected error which is frustrating and bad for my business.

AP

Andrea Pipolo

10/26/20

1 out of 5

Pessimo servizio.

Pessimo servizio.In caso di rimborso paypal trattiene le tariffe.Se un cliente fa un acquisto di 1000€ e subito dopo il pagamento chiede il rimborso il venditore perde 35€! Vi sembra normale?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].