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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1911-1920 out of 3820

RD

Richard Dreyfus

10/28/20

1 out of 5

Do not use PayPal it’s a joke they…

Do not use PayPal it’s a joke they never take a sellers side , sold a iPad on October 28,2020 for 100 the buyer reported as a unauthorized sale when the idiot signed for it so i have a negotive balance and no iPad second time in two months there just a really bad company not worth using them at all there useless

D

David

10/28/20

1 out of 5

This is the most unprofessional incompetent business.…

This is the most unprofessional incompetent business I have ever dealt with. It took me 6 months to have a complaint dealt with from a purchase from China. Then paypal said there was nothing they could do but just refund me some of the return shipping cost. They only refunded me $30 US back for some of my shipping costs. Which my costs were over $130 US. So then another 6 months of this sitting in my paypal account and trying to have paypal just mail be back the refund. They declined. I ...

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VM

vic marte

10/28/20

1 out of 5

They say they will protect all perches…

They say they will protect all perches and today I lost $$$$ and paypal is ok with it so I will cut my loses and cut my PayPal card and suspend my account they my need the money more then I do I hope you happy with a loss

FT

Fadi T

10/28/20

4.5 out of 5

PayPal solve problems

What do you like best? I like that I can open a Paypal account easily and there are no annual fees for members also I can send money to different countries around the world .. and I like a most that Im guaranteed 100% protection against unauthorized payments from my account. What do you dislike? There is no good customer service, and if you get stuck with payment, it can be difficult to find contact phone numbers on their website Recommendations to others considering ...

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PC

P C

10/27/20

1 out of 5

I would give them ZERO Stars if…

I would give them ZERO Stars if possible. They suck period! I bought an item and it was coming from china (didn't know) after 7 weeks of still waiting after was suppose to get all paypal does is say contact seller. I am returning the item and have to pay shipping Paypal say's they will pay upto $30. It cost $43 to track but no signature otherwise it was a $133. Uploaded receipt and Paypal came back closed the file and now I'm out the $43 Shipping PLUS the $95 i what I sent back and try and ...

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DT

Dr. T

10/27/20

1 out of 5

What an absolute disappointment

What an absolute disappointmentPayPal taken 3 weeks and several attempts to submit proof of a faulty item, photos, videos detailed account of my experience with a seller, all insufficient. Asked for more information, so a third party was hired to provide a true report and assessment, this is apparently still not good enough,so now they need to sit, ruminate & digest in their back office. Customer service agents are hired from Phillipines (I venture a guess), try to convince you that you ...

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F

Flake

10/27/20

1 out of 5

Massive glitch - No account access

Paypal asked me to verifiy my identity via a phonecall which, when I requested it, I then never received and which I repeatedly requested over a few days, hoping they would resolve the glitch. I also provided card verification which their system ignored, as well as a new login password, which was also ignored due to their MASSIVE glitch. I see my experience is just the same as a person described a couple of reviews below this one.How is this company succesful with such a dreadful ...

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J

James

10/27/20

1 out of 5

PAYPAL

Am currently locked out of my account which is requiring me to prove it's me by approving an automatic callback to my registered phone number with a 4 digit number authentication code. Have tried it several times over several days but I'm not receiving the automatic call to do it when I click the consent, & without me answering the (non-existent) call & punching in the code the system won't let me into my account. Have contacted Paypal several times asking for help but I just keep being run ...

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CT

Charle Tothill

10/27/20

1 out of 5

they left me on hold for 2.19 hours

they left me on hold for 2.19 hours

RP

Row Patterson

10/27/20

1 out of 5

ROW PATT Never use this crap you can never get a…

Never use this crap you can never get a live agent ,if you do surprise surprise out of the fuc-ing states ,if i remember my password would not have called ,this is a totally now trustworthy site card scam twice having a lawyer looking into this !

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].