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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1901-1910 out of 3820

M

Marco

10/29/20

1 out of 5

PayPal supports fraud

I purchased a subscription for 1 year in a website to have full access to the content I was interested.The subscription didn’t' provide full access to the content, in fact no extra access nor support was given to me after the payment. So I opened a claim and provided all the evidence to PayPal for this fraud and I was really expecting a good support from them.I was very wrong, after 46 days of waiting PayPal told me “We have reviewed this transaction(s) and are denying your claim(s). This ...

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JK

James Kesinger

10/29/20

1 out of 5

How PayPal sucks and is not on your side

I ordered from merchant a comforter $89, didn't receive it in 3 months, site said in transit. Didn't receive it in 6 months, called merchant, never able to speak to ANYONE !! disputed transaction with PayPal, and 3months later, PAYPAL wouldn't get my money back, and honored the merchant the $90. How did paypal get in touch with the merchant when I could not ? Why did PayPal honor the merchant and not me ? I'll tell you this PAYPAL WILL NOT BE ON YOUR SIDE IF YOU DISPUTE A TRANSACTION EVEN ...

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MG

Mary Grace Dela Cruz

10/29/20

1 out of 5

DO NOT USE PAYPAL

DO NOT USE PAYPAL. Called 888-221-1161 to activate my paypal account, instead they asked me to buy a xbox gift card from Walmart worth $100. Then they said there is a minimum, please add more $200. They transferred my call to a billing dept: Simon; direct number (207)614-6192. He said he made an error transferring the money to my acct, he told me to buy 2 more gift cards! I ended up in $500. And yet he's asking for additional 2 more gift cards! I told him to transfer my money, BUT he said ...

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SE

Stacey Egerton Davis

10/29/20

1 out of 5

Non-existent Customer Service, would give 0 Stars if I could

On hold 10 minutes, the auto bot said high call volumes, here's a text with a link to a chat session. Chat session said we'll get back to you in several hours.

MK

Mike Klemen

10/29/20

1 out of 5

No customer service...cannot talk or chat with anyone

You cannot talk, chat or email anyone at Paypal if there is an issue. I tried to transfer money to my bank account and it told me it could not and un-linked my bank account. I tried to add it back it and would not do it. I cannot get my money out. all their messages about customer service contact do not work. you can chat with a robot who does not answer your questions.

L

LOLO

10/29/20

1 out of 5

Cheating company that just steal

Cheating company that just steal. Stealing money is how they work. I really hope some other company will replace them and people stop using this trash completely.

D

Dvd

10/29/20

1 out of 5

Paypal: truffa organizzata

Sono stato truffato da Paypal già 2 volte.La prima, quando non ricevetti un pacco.Paypal disse che il venditore aveva spedito il pacco (e così fu), ma per regolamento stesso di Paypal, dice che la transizione è ritenuta conclusa nel momento in cui il pacco viene consegnato. Ma il pacco, da come si poteva vedere dal numero di tracciamento, non è mai stato consegnato.Nonostante ciò, Paypal non ha voluto rimborsarmi i 100 euro spesi per l'acquisto del bene mai ricevuto.Oggi un nuovo ...

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NC

Nate Cross

10/28/20

1 out of 5

I will shred my money and throw it in a…

I will shred my money and throw it in a toilet before using paypal ever again!

CH

chau huynh

10/28/20

1 out of 5

The worse customers service ever

The worse customers service ever. they cant even know how to do 4 transfers and to the correct department after 45 mins on the phone. just trash and didnt want to deal with this company again. closing the acct for good

P

PaylessPal

10/28/20

1 out of 5

DO NOT USE PayPal/RESTRICT ACCESS TO YOUR $

PayPal in the last 30 days has locked me away from my money. They’re a joke as far as trying to reach them, they say it’s 2 to 3 hour wait and then when you get a request for a callback they say they’re callback number is down for maintenance! DO NOT OPEN A PayPal account they are a SCAM!!!!!!!They kept my money locked up and not able to access and I need these funds for Covid-19 Care needs but they don’t care and keep you waiting for days upon days and sometimes months!!!!They are horrible ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].