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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1841-1850 out of 3820

WJ

William Jones

10/31/20

1 out of 5

This is a warning for anyone using PayPal

This is a warning for anyone that expect Paypal to protect Their money especially if you are a buyer. Using PayPal is a complete waste of time ! it’s impossible to talk to a human being, the main way they communicate with you is by chatting if you call you may as well forget it you’ll be speaking with a computer and if you ever do get through to someone they give you the runaround so you may as well forget it .Even If you think they are trying to help you by the end of a conversation ...

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NF

Nacho Flowers

10/31/20

1 out of 5

Te limitan la cuenta sin motivo alguno

Te limitan la cuenta sin motivo alguno, por pagos de servicios en la web de Correos! Luego tardan semanas para levantar la limitación. PayPal es la peor basura que existe.

SH

sohrab haroon

10/31/20

1 out of 5

If it was possible I would have given 0…

If it was possible I would have given 0 star. Very poor customer service and the whole user experience is ridiculous. I have a payment on hold since Oct 17th for something I sold on eBay. I added the tracking number the following day But the payment is still on hold (even though it says payment to be cleared after 1 day). Can’t get hold of anyone when I call their UK number. The automated call system is very poor, I can email anyone as there’s no email address anywhere. I can’t even raise a ...

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LW

Linda Wylie

10/31/20

1 out of 5

Disgusting - buyer protection a joke

Disgusting - got scammed provided the information requested but ignored it and refused to refund money. Lesson for others. DON'T BUY OF FACEBOOK. DON'T BUY FROM CHINA - FROM ANY SOURCE. The seller's can no longer be trusted

R

Rossella

10/31/20

1 out of 5

Assistenza clienti inesistente

Assistenza clienti inesistente, a dir poco scandalosa. Ho inviato un’infinità di messaggi per la soluzione di una problematica (pagamento rifiutato) senza alcun esito. Gli operatori non rispondono ed il numero telefonico risulta inattivo. Da PayPal mi aspettavo di meglio

GJ

Ged Jefferson

10/31/20

1 out of 5

Refused to reimburse buyer fees...

Refused to reimburse fees when I was sold a dodgy item, not as listed, on EBay. They then held onto my refund for a week without reason. Truly terrible service which is totally Unnecessary as I am covered by MasterCard buyer protection. My bank warned me about their questionable practices.

JP

Jody Pike Méndez

10/31/20

1 out of 5

Horrible support with wait times via…

Horrible support with wait times via chat only (phone calls no longer supported) for more than 24 hours. One request was ignored for three days.This is unacceptable for a financial institution.

L

luka

10/31/20

1 out of 5

Paypal took my money without reason and…

Paypal took my money without reason and never gave it back. Cant believe it

C

cinzia

10/31/20

1 out of 5

Non sono riuscita a trasferire il mio…

Non sono riuscita a trasferire il mio saldo da Paypal al mio conto bancario che ho utilizzato da almeno 10 anni!Ho provato con un altro conto, niente!Ho provato a trasferire i soldi su carta di debito, niente! Non accettano Master Card ma solo Visa.La cosa più grave è che non rispondono ai messaggi, al telefono e non spiegano perché è impossibile trasferire il denaro su un conto corrente in regola. Qualche volta è anche impossibile accedere al conto per motivi tecnici imprecisati.Presa ...

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JP

James Pauling

10/31/20

1 out of 5

No Protection & Frozen Funds

Seems I’ve experienced the same as others on here with no buyer/customer support. Additionally, they’ve frozen all the money in my PayPal account for 180 days. This was in response to me disputing a fraudulent website charge with my bank after weeks of miscommunication through messaging because they won’t take phone calls. I’ve been a user for 16+ years with no issues and now this????

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].