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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1831-1840 out of 3820

MC

Miles Cary

11/01/20

2 out of 5

Unreliable with lousy support

This company is almost impossible to constructively contact. They have a bot that only allows you to ask the questions it wants to hear and, in any event sends you round in circles. I have been trying to recover funds from an errant trader who agreed a refund, received back the goods, but held on to my money. According to Paypal, this is not something they judge to be a valid complaint. They suggested I contact them which is what I tried to do unsuccessfully in the first place. If you can, ...

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C

Cristian

11/01/20

1 out of 5

Nonostante l'importanza, molto scadente

Paypal limita account senza motivo per chiedere conferma identità utente pur avendo già confermato in precedenza.Assistenza clienti inesistente, con attese lunghe per ricevere risposta, uno dei peggiori servizi

ET

Ermon Trotter

11/01/20

1 out of 5

This is the biggest scam company…

This is the biggest scam company they’re ever was you get payments from your customer they lock your money up for no apparent reason they give you no customer service there is no one you could contact I wouldn’t recommend no one doing business with this company is a big scam to steal your money

VC

Victor Ciaccia

11/01/20

1 out of 5

What a poor excuse for a company

What a poor excuse for a company. This company will rob you blind they don't care and you can't get a hold of an actual person they've become a disease and a cesspool of bull. A company's gotten too big for its own Britches. they should be shut down and investigated for fraud. Go with any other company besides PayPal and square.

AA

aaaaaaa aaaaaaaaaaa

11/01/20

1 out of 5

Bedragare!

Det går inte att sätta en nolla som betyg, annars hade de fått den! Uselt, låter mig inte logga in för att få ut mina pengar. Bedragare, använd inte denna tjänst!

D

Daniel

11/01/20

1 out of 5

Stay away with this low trusted company

Stay away with this low trusted company.Not good to received payments from your business, they put your account into a red, and you never use it any more.They show ads on FB with fake ads to get attention. 90% to 97% people not happy with paypal any more. You saw high positive reviews because they pay that to make there website good refutation on everyone's eye, but in reality! worse ever

W

Wisco

11/01/20

1 out of 5

I have never had an issue with PayPal…

I have never had an issue with PayPal until last week when an item of mine sold on Ebay. PayPal placed the money in my account which gave me the "all clear" to ship the item. Once shipped, the buyer fraudulently stopped payment, kept the item, and now I'm out $1200. What kind of seller protection is that? I did EVERYTHING right including only sending to a verified address, US based, provided tracking, etc. If buyers can scam this easy, and PayPal can simply pluck the money out of your ...

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ID

Interior Design

11/01/20

1 out of 5

Политика компании способствует…

Политика компании способствует деятельности мошенников!! Если у Вас приобрели дорогой товар, покупатель мошенник использует следующую схему: открывает спор что он не получал товар, автоматически деньги списываются с Вашего счета, несмотря на то что в у компании есть трек номер покупки( он при отправлении подгружается в систему). И дальше Вы пройдете все круги ада в надежде вернуть свои деньги: поддержка не отвечает на поставленный вопрос, то есть Вы что с автоответчиком будете ...

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K

Kim

10/31/20

1 out of 5

Paypal have no consumer integrity

Paypal have no consumer integrity. They support scammers and have limited ways of contacting them to dispute theft from your account. I reported a theft from a company which had held on to my paypal details after I had cancelled with them , then taken out almost $100 after I made the mistake of clicking on a link from one of the companies (SHAW Academys) many spam texts and emails. Paypal didn't care. I didn't even get a human response. Just an automated 'this is closed' with no way to ...

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HK

Hyunsoo Kim

10/31/20

1 out of 5

Simply, bad company and bad site.

Simply, hacking infested site. All of sudden unknown activities stack up and you start lose your money. Don't use this site.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].