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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in May 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 171-180 out of 3820

JL

Joep L

05/25/23

5 out of 5

"Very good platform to collect and pay money"

What do you like best about PayPal? The balance that's in an good overview. Also multi currency with euro's pounds and dollors is very good. To sendout monbey is also very easy. You can also get reports very easy.

MC

Mario C

05/16/23

5 out of 5

"Mi forma de pago ideal"

What do you like best about PayPal? Me encanta la simplicidad del pago. SImplemente con el email y la contraseรฑa ya puedes pagar cualquier cosa. En contra de los pagos con tarjeta por ejemplo, que ademas de tener que tenerla delante, luego te piden dos pasos mas minimo.

DW

Del Warden

05/12/23

5 out of 5

Actions when goods not received.

PayPal have always acted on my problems when not receiving goods as ordered and supplied a full refund as requested. An excellent level of protection and service.

DS

Danielle Stewart

05/10/23

5 out of 5

Rana - Customer Service

I spoke with Rana in customer service and she couldn't have been more helpful, she is an absolute credit to paypal and dealt with all of my issues swiftly and in such a professional manner. Thank you Rana :)

PB

patricia bowman

05/08/23

5 out of 5

Efficient excellent

Excellent speedy customer service

EB

Ezekiel Booking

05/05/23

5 out of 5

My experience in market research orโ€ฆ

My experience in market research or survey has been insightful and rewarding. Through conducting surveys and analyzing data, I have gained a deeper understanding of consumer behavior and preferences. It has been fascinating to see how different factors such as demographics, psychographics, and cultural influences can impact consumer decision-making. Additionally, being able to provide valuable insights to businesses and organizations has been fulfilling. Overall, my experience in market ...

Read more

JD

Joshua DeStories

05/03/23

5 out of 5

What I like the most about PayPal is

What I like the most about PayPal is, it is easy to use in paying, and most of all PayPal gives a gift reward to every user.

C

Changchang

05/02/23

5 out of 5

PayPal Is Still The Best!

I've ๐—ก๐—˜๐—ฉ๐—˜๐—ฅ had a problem using ๐—ฃ๐—ฎ๐˜†๐—ฃ๐—ฎ๐—น for overseas payment from my international clients and have done so for as long as I can remember. I like how they are ๐—ง๐—ฅ๐—”๐—ก๐—ฆ๐—ฃ๐—”๐—ฅ๐—˜๐—ก๐—ง, and you will never complain about them unless you haven't read the rules. They always send emails about new updates or whatever, so if you're too lazy to read them, that's your problem. I had an issue once and CSR is so prompt in replying the ticket.

MB

Mary Burleigh

04/28/23

5 out of 5

Excellent experience getting help

The person I spoke to about my problems logging into pay pal was polite, patient, knowledgeable and very helpful. My problem was resolved. Wonderful dealing with a person when one has a problem.

ER

Ezekiel Rejem C

04/27/23

5 out of 5

"Benefits"

What do you like best about PayPal? I first used PayPal when I was applying as a virtual assistant and suprisingly, I was able to redeem $10 without putting in any money. I guess it was a promotional at that moment. Anyway, I just find the app so easy to use and is recognized worldwide. You could use it to transact with your clients.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].