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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in May 2025: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Expert's Review

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 181-190 out of 3820

G

GamerDave

04/26/23

5 out of 5

Most Reliable Payment Method!

I've been using PayPal for 3 years now and I can 100% say that it's the most reliable payment method ever! Unlike other gateways, PayPal makes everything a breeze and as a business owner, Payment processing should be the least of your worries and PayPal does exactly that! I can blindly trust them :)

C

customer

04/24/23

5 out of 5

Thanks Paypal for helping me get a air…

Thanks Paypal for helping me get a air conditioner my health is not good like it use to be praise the Lord for Paypal pay in 6 mo. 🙏

VS

Vadim Starchenko

04/16/23

5 out of 5

I been PAYPAL Canada customer for over…

I been PAYPAL Canada customer for over 20 years and this ONLY ONE company that never fails me. Based on my current experience before you file the claim contact them by phone or email explain the situation and your option's. And only than file your claims. And also provided as much as possible foto pics evidence to proof your case.

N

Nada

04/12/23

5 out of 5

I always use PayPal and I am a very…

I always use PayPal and I am a very happy customer!!!

C

customer

04/09/23

5 out of 5

I have a good experience buying things…

I have a good experience buying things online using Paypal.

A

AliK

04/06/23

5 out of 5

So impressed with my experience

So impressed with my experience. After a fraudulent charge on my cc PayPal took care of everything efficiently. They were friendly and confident and had no doubt they would be able to help me. I first contacted my cc company and once they heard I paid by PayPal they were assured I would have no problems. I will now make sure to make all online purchases with PayPal for the security they offer. Thank you!

D

Don

04/04/23

5 out of 5

This app is by far my favorite Pay App

This app is by far my favorite Pay App. It is tried and true and has never let me down yet! It could not be easier to use and I think the automatic record keeping that it does, is far superior to any other Pay App out there today! I also enjoy the coupons and promotions that are frequently offered. In addition, they will donate a percentage to my charity of choice, based on my spending. Recently, they've also added a feature to use the app to raise funds for individual causes, in light of ...

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SK

Shushanta Kumar

04/03/23

5 out of 5

I wanted to share a quick note to…

I wanted to share a quick note to express how impressed I am with PayPal. The platform has made online transactions a breeze for me, whether purchasing goods or sending and receiving payments from friends and family. I appreciate the system's convenience, security, and ease of use.

P

Paul

04/02/23

5 out of 5

Jasper in customer service (disputes)…

Jasper in customer service (disputes) resolved my problem in minutes after I tried with the retailer for 2 mths. Top man

M

Minneso

03/31/23

5 out of 5

Dear PayPal Team,

Dear PayPal Team, I would like to take a moment to express my gratitude to you, who recently assisted me with withdrawing frozen money. I was experiencing a problem with my account, and you went above and beyond to help me resolve the issue quickly and efficiently. Your exceptional customer service skills and attention to detail made a huge difference in my overall experience with PayPal. I appreciate the time and effort that you took to ensure that my problem was resolved to my ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].