PayPal Reviews in May 2025: User Ratings, Pros & Cons

so understanding and empathetic

Paypal were so understanding when I called to express concerns over financial difficulties. They listened carefully and empathetically and offered me several options. finally, they referred me to PayPal for debt advice and support

"Receiving and checking transactions through Paypal"

What do you like best about PayPal? As an online shopper, PayPal has been a game-changer for me. It eliminates the hassle of entering my card details every time I make a purchase. I can easily link my accounts or cards and complete transactions with just a few clicks. It saves me precious time and effort, allowing me to enjoy a seamless shopping experience.

Always compare total dissatisfied users to total users in general...

It is definitely frustrating when you feel you’ve done nothing wrong and are nevertheless penalized. But again, you can’t use anger or individual anecdotes as proof of a company’s worthiness because most people only post anecdotes or complaints when they’ve had bad experiences. So if you see 90 negative posts out of 100 total it looks like 90% were dissatisfied or even scammed which is not the case. It could be that the 0.01% dissatisfied customers are the ones that post 90% of the posts. ...

Have used PayPal for years

Have used PayPal for years, never had a problem. For the first time I challenged a payment, they dealt with it within 24hours, excellent service.

"Easiest payment system around"

What do you like best about PayPal? SO easy to integrate, love the two-factor authentication and that many many business', websites etc use it so all you really need these days is PayPal. Really safe & secure.

Not sure why the reviews here are so…

Not sure why the reviews here are so bad - I always try to use PayPal when shopping online, whenever possible.Two reasons: 1) Their buyer protection is good - it's easy to raise a claim. I've had some occassions where they rejected it, but overall they helped me get money back from crap sellers. 2) Option to stop automatic payments - useful for subscription schemes that make you jump through hoops to cancel. Just cancel the payment in PayPal and you are set. That said, I wouldn't use: 1) ...

Paypal helped me fix a problem

Paypal helped me fix a problem through customer service. Everyone I dealt with was very kind and compassionate. They really did seen to wholeheart care about my situation. I couldn't ask for a better experience. If u don't have pay pal get it. U can use it for everything and you as the buyer and also the seller are protected and fairly treated.

"Best instant app"

What do you like best about PayPal? The most helpful with PayPal is it offer so much like keep up with spending plans. Keep track of all bank cards associated to your PayPal account.

Be wise, Use Pay Pal

Pay Pal is a wonderful service and gives you a great deal of protection online. I have been using it for years. If a firm do not use Pay Pal I always look for one that does before I buy anything. They have also been helpful when I have had to return things. Recently a firm I have been buying off was hacked and they contacted me. However I was ok as I had been using Pay Pal and so the hackers had not got my information

Sorted an issue quickly

I had a issue with a guest PayPal and PayPal escalated it to a specialist and it was sorted out in a day. They also responded quickly to my messages.