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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1771-1780 out of 3820

K

Kelly

11/04/20

1 out of 5

As a business I use pay pay frequently…

As a business I use pay pal frequently and to send or receive money as a non business as well. Pay pal allowed someone to retract money sent via their financial institution on me. The scammer said they accidentally sent me the $ however, I provided a text message with the persons name, number, email, the amount to be sent and my email but that was completely disregarded. PayPal has no protection for your money and they can just rape you of your $ anytime anyone wants. It’s a scam with no ...

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SA

Sarah A

11/04/20

1 out of 5

Do not have a negetive balance more than a month

I've been using PayPal for years and never had any problems until recently. All of a sudden it would not accept my account details or my card. It disconnected from my bank account without me realising so of course when I tried to buy something it ended up me having a negetive balance. However I did not know as PayPal did not send an email or anything. I checked spam mail dating back to 7 months.It says that you have to resolve a negetive balance within 90 says. Mins was just 20 days. They ...

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R

Robert

11/04/20

1 out of 5

Akta er för PayPal

Akta er för PayPal. När de väl har dina uppgifter så går det aldrig att kontakta dem. Du sitter i telefonkö efter telefonkö för att till sist bli bortkopplad.

KV

Karina Vasquez

11/04/20

1 out of 5

De lo peor

De lo peor, para ser mi primera transacción, no cumplen con lo descrito en su página, cuando llamas a atención al cliente no responden, cuando envias un mensaje se demoran la vida en responder, hasta el momento sigo esperando, mis fondos siguen retenidos y no tengo respuesta

UV

Uk Visitor

11/04/20

1 out of 5

I wish I could avoid this company

It withhold my buyer payment for a month now extended the withholding period to another month even though buyer gave positive feedback on eBay already. The guide to get the payment is clear as mud. Apparently it is waiting for me to confirm my email address.. now I have to wait another 21 days. PayPal take note your process is awful, your website is also badly designed.

BC

Bernadett Csiak

11/04/20

1 out of 5

The customer service is an absolute…

The customer service is an absolute rubbish !

A

angie

11/03/20

1 out of 5

Terrible customer service online and…

Terrible customer service online and phone ,seems no one to answer for customers automated message.Online the same ,insecure company

SB

s b

11/03/20

1 out of 5

Worst company ever 🤬

Worst company ever 🤬

EM

Edward Mclean

11/03/20

1 out of 5

Petty thieves!

Petty thieves!! stay far away from themI suggest you try empireinvestments.xyz , they offer better ROI and payment is automatic. stand a chance to double your capital

RE

R Ehambaram

11/02/20

1 out of 5

PayDevil

Awful customer service for a payment gateway. After many attempts by online and telephone calls, wrote letter to UK operation; they then passed me on to Europe. I have written a later to them too, still no answer. Issue going on for years. I have three accounts with them, why? Purely, me trying to fix the issue. I really hope someone should start a similar service and I am sure there will be people like me ready to switch. In one word PayDevil.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].