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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1681-1690 out of 3820

KA

Kam Archangel

11/09/20

5 out of 5

No complaints, Great Safe Service

I have used PayPal for over a decade. There are some issues, but they offer recurring payments now, I didn't know that a site had glitched and had me recurring. In less than a day my dispute (legit) was approved and will be refunded. I have never had an issue before. I don't have one now.Just check your recurring payments at times for Google apps. 🤩*forgive misspellings, using phone

TH

Tina H

11/09/20

5 out of 5

PayPal is great for small businesses

What do you like best? The ease and automation to pass along to my clients and how easily I can track things. I also like the security. What do you dislike? the fees seem high, it would make more sense if they were capped each month or there were some discounts for the amount it is used each month. Recommendations to others considering the product: I would look to see how it integrates with your other systems, but it is a great solutions and well known. What problems ...

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CK

Chadd Kris

11/09/20

5 out of 5

Auxcords.com is the best place to make…

Auxcords.com is the best place to make money online. Just checkout auxcords.com and thank me later.

M

Marty

11/09/20

1 out of 5

The worst online payment solution

The worst online payment solution. All too often, you are locked out of your account as the verification code they are supposed to send you never arrives. Been locked out of my account again for weeks. Customer service is incompetent at best . TransferWise is a better solution. Shutting down my PayPal account as soon as I can.

M

MahmudAlmakki

11/08/20

4 out of 5

with this software I can withdraw money…

with this software I can withdraw money from anywhere to my account.. good!!

CW

Chris Williams

11/08/20

1 out of 5

This company is appalling

This company is appalling. No customer service. I couldn't login and I was informed Paypal would have to call me to verify my identity. They never did and refuse to interact with me on their livechat.

BF

Bruno Farinha

11/08/20

1 out of 5

Recentemente burlado através do Paypal

Recentemente burlado através do Paypal, recebi o pagamento e enviei os items, o comprador recebeu os items enviados e agora alega que não eram os descritos. Paypal decidiu a favor do comprador sem qualquer prova da parte dele...Paypal é conivente com fraude e trabalha a favor dos burlões.

M

MARIO

11/08/20

1 out of 5

kopersbescherming is een lachertje...

Een Chinese verkoper verkocht me iets anders dan wat ik besteld had (5% van de waarde) Een teruggave was me beloofd als ik het object terugstuurde. Aangetekend via Bpost, bewijs geleverd. Laten ze me doodleuk weten dat het in het voordeel van de verkoper beslecht is want mijn bewijs met tracking (19€ kosten) zou niet geldig zijn. Tot zover de kopersbescherming. Schandalige organisatie.

P

Paul

11/08/20

1 out of 5

No customerservice at all

I couldn't log into my account for an unknown reason. Send several mails to the Dutch service@paypal with finally a simpel 'HELP!' along with an actual mobile phonenumber so they could call me 24/7.For Dutch user this was the 'robotical' reply:Dank u dat u contact met ons heeft opgenomen.We zijn u graag van dienst, maar kunnen e-mails die zijn verzonden naardeze niet-gecontroleerde mailbox niet beantwoorden.Ga naar www.paypal nl en klik op Hulp en Contact onder aan de pagina omtelefonisch ...

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P

Phil

11/08/20

1 out of 5

0 stars

0 stars. I sold some of my stuff on ebay because im about to be homeless... ive had PayPal for 18 years, but they held anything above €2500. Not had this kind of issues with a real bank since 2006 ! And my bank has a phone number. Typical .com company, no clue how to treat customers !

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].