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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1661-1670 out of 3820

JW

John Williams

11/11/20

1 out of 5

Returned item no money no item!!!

My cousin purchased an item for almost 2k which was faulty and opened a dispute. He did everything asked within the dispute process inc. proof of return delivery back to seller. Still Paypal hold the funds after days of the item been returned to the seller. The seller even informed Paypal they received the item back so my brother has no item or money. Great one Paypal!!! My brother has not been well and has caused him unnecessary stress. Each time he makes contact he is told to wait and ...

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ЛП

Любовь Петренко

11/11/20

1 out of 5

Воры.

Воры, воруют платежи, дублируются и снимаются деньги со счета, проблему не решают отписались что проблемы нет..

MJ

Margaret Jackson

11/11/20

1 out of 5

Avoid at all costs and use Stripe or…

Avoid at all costs and use Stripe or Revolut to accept card payments if you're a small business owner like me.

GG

Gabija Grigaityte

11/10/20

1 out of 5

Terrible customer service

Terrible customer service! They are never client-side! I had a situation of unauthorized payment, and they denied my dispute! I'll never use them again.

KY

Kelly Yasmine

11/10/20

1 out of 5

Has bad has the criminal who I bought from

Paypal 1 star for treating me like an idiot. I ordered a tibeten rainbow cat cave from a website. I read the reviews and has its with Paypal so I went ahead to order. Eventually I received a cat cave from China that had been made with childs felt it was nothing like the one I wanted and its absolutely horrible it's so cheap it flops over and its very small. It's black with a stuck on face ears and tail. I emailed the company but nothing. And I received an email of my email provider saying ...

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MB

Matthew B

11/10/20

4 out of 5

Top platform for creating transactions!

What do you like best? Our association has utilized PayPal already for installment preparing with our uncommon functions and online mission gifts. Benefactors discovered this as a simple and secure approach to make installments. The handling charges were less expensive than the function the board programming we had so both our mission and exceptional function supervisors favored PayPal. What do you dislike? I have found that PayPal up to this point, they have not offered a ...

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DP

Dennis Parren

11/09/20

1 out of 5

Klantenservice is onbereikbaar

Klantenservice is onbereikbaar en mutaties zijn onbegrijpelijk.

MF

Michele F

11/09/20

4.5 out of 5

Excellent way to manage payments, including international ones

What do you like best? Stores credit cards, can pay in multiple currencies, easy to use, pay family and friends for free. What do you dislike? Sometimes overwrites delivery details selected on supplier What problems are you solving with the product? What benefits have you realized? Cashless payments

AL

Ann Lowes

11/09/20

1 out of 5

Closed my account down no explanation l…

Closed my account down no explanation l tried to complain about a shoddy item from Vietnam it said you can't complain your account is closed.. l sent in my passport they won't accept that ..why do they always put PayPal when you pay by debit card you should be able to pay direct you can't get through on the phone can't trust PayPal who are in cahotes.with bad sellers

Z

Ziad

11/09/20

1 out of 5

I was scamed and reported the case to…

I was scamed and reported the case to Paypal, they refused to help and said that they do no provide buyer protection

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].