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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1651-1660 out of 3820

JE

J EM

11/11/20

1 out of 5

Never had a good experience with PayPal

I have never had good experience with PayPal, but this last transaction, which is still as I write this, being held up by PayPal, is the last straw. I will be closing my account as soon as it’s finalized. I didn’t want to use PayPal for this latest transaction because I don’t like them. There are always issues. This time it is taking a ridiculous amount of time for them to complete the transaction. Even banks are faster. The person could have mailed me a check and it would have cleared my ...

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L

Laura

11/11/20

1 out of 5

Where to begin...

Where to begin...I’ve been a loyal user of PayPal for several years, nothing out of the ordinary. Mostly for buying the odd item on eBay or other sites that offer PayPal as a payment method, plus the occasional transfer to friends or family where we’ve gone for meals and are splitting the bill.Last year I set up a second account for a community group I run with friends - separate email address, separate bank account from my personal account. We ran a fundraiser to raise money for a ...

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M

Malcolm

11/11/20

1 out of 5

Phishy PayPal mail

Within 24 hours of each Paypal payment I would get a phishing Email, and one I would forward to the Paypal Phising address. and I kept getting them, so I closed my PayPal account.I now get PayPal phishing emails and they are addressed to a PayPay group, not my individual Email address.Sounds very....Phishy... to me

M

Mat

11/11/20

1 out of 5

Be careful as they are thieves

Be careful as they are thieves. I was cheated on PLN 1,500 and I can't even appeal.

JC

JoAnna Cooper

11/11/20

1 out of 5

No one is home.

I got an email notification that someone in a different state is using my account I would like to close my account but I have been trying to get a hold of customer service for two days now and they cannot answer me. The automatic system 888 # keeps hanging up on me. I can’t log into my account. I cannot verify my account because The verification method is old. no one is answering the phone PayPal deserves a zero star they are the worst company ever. And someone is continuing using my ...

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C

cliente

11/11/20

1 out of 5

Protezione acquisti inesistente

Premetto che ho dato una stella perchè non posso darne ZERO.Ho utilizzato PayPal decine di volte in tanti anni, senza il minimo problema.Ho recentemente scoperto sulla mia pelle che ciò è dipeso unicamente dalla serietà dei venditori con cui ho avuto a che fare. Fino all'ultima volta, almeno. Lo scorso agosto mi sono lasciato tentare da una sponsorizzata su Instagram. Il fatto di poter pagare con PayPal (e di avere quindi la protezione acquisti) ha spazzato via la mia titubanza ed ho quindi ...

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TA

The Amusementsource

11/11/20

1 out of 5

I got scammed by Asian companies (…

I got scammed by Asian companies ( furschic.com) and it was obvious what happened. Specially as there where hundreds of people who had same problem PayPal would act. But no they protecting scammers. Guess that's how they make money

KM

Kenia M. A.

11/11/20

1 out of 5

Respuestas de copia y pega

Respuestas de copia y pega, el teléfono no funciona, enviar un mensaje y que lo lea una persona es casi imposible, cuando lo consigues te responden a cualquier chorrada que NO has preguntado. Vamos a presentar DEMANDA ante la comisión europea por la imposibilidad de darse de baja en PAYPAL. Si quieres participar en esta DEMANDA COLECTIVA ponte en contacto conmigo keniamoles de gmail com

DL

David Laurenti

11/11/20

1 out of 5

Unethical business practices

I just got my account closed. Never a dispute filed, never any issues. They just shut me down amd refuse to discuss it to resolve or even give an explanation. Any other business would contact a customer if there is an issue and provide explanations. Not these people. They just randomly decide they are closing an account with no explanation. They said the only way to get one is to sue. That's ridiculous. I am amazed they would turn on a long time customer that way. Very poor business ...

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MP

Mrs potts

11/11/20

1 out of 5

Will do everything to steal your money

This company will put your account on a permanent limitation for no reason and when you call to ask why. they change the reasons each time. first of all it was a verification issue, then it was due to an AI issue on their part. I asked to formally complain they presented me with a fake email address. I then Called them again the following day to which they told me they couldn't hear what i was saying. i called again they said we'll transfer you over to our limitations correspondents to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].