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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1611-1620 out of 3820

MR

Mr Rowlatt

11/12/20

1 out of 5

Paypal closed my account with thousands…

Paypal closed my account with thousands in for no reason and when i asked why they told me they dont have to tell me why and they are keeping my money for 6 month. Even better there is 3 hour wait times when being on hold.

JU

joint us

11/12/20

1 out of 5

di peggio non si può .

di peggio non si può .. conto bloccato a vita e fondi bloccati per 180 giorni.. oltre che non pagare una tassa in italia fanno dei tuoi denari ciò che vogliono!!!! non arricchite questi soggetti multimilionari!!!

C

Chris

11/12/20

1 out of 5

Avoid at all costs!

PayPal have on numerous occasions placed vital funds on hold despite eBay stating to release the funds. This is the catch though, PayPal take their share day one, then withhold funds from the seller, amidst a global pandemic without the consideration that people may be selling items to get by.PayPal have then asked me and the buyer to jump through several hoops such as email eBay, take screenshots and send to them. I have done this and have spoken to at least six advisors who all say ...

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GM

Gonçalo Marques

11/12/20

1 out of 5

PayPal is simply hopeless - BAD!

PayPal is simply hopeless, Bad Bad Bad.Impossible to work with.

S

Stewart

11/12/20

1 out of 5

Horrible company with ZERO customer…

Horrible company with ZERO customer service.Glad there are other types of these providers as i'll never use again.IMPOSSIBLE to correspond with.

G

Gita

11/12/20

1 out of 5

Very disappointing

Very disappointing. I opened disputesince the seller sold me totally wrong item and it didn't match the add. I waited 3 months for them to maje decision and i lost. Well all the photos and extra videos didn't help. Be careful people. They say buyer protection,well it was my first time ever having problem and they totally ignored everything i wrote.

DZ

Dave Zico

11/12/20

1 out of 5

A joke of a company

A joke of a company. Asked if they gain interest on all the money they keep for 72 hours for no reason. No answer. Asked what they do to confirm security for the 72 hours keep money. Answer Nothing at all. Withhold money for security and don’t do anything at all. I’ve emailed the CEO in the U.K. abs USA and nothing. Shows they can’t be bothered. Like others I am taking further now and requesting 8% interest on My money they have kept. The FCA in the U.K. and all other countries authorities ...

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AH

Amanda Hedgcoth

11/12/20

1 out of 5

I recently sold an item in marketplace…

I recently sold an item in marketplace on facebook. The person wanted to use paypal. Which I really didn't have any problems with paypal. Well apparently paypal stated my account wasn't big enough to deposit that big of an amount. They told me to purchase a 200 dollar steam gift card to be able to get my funds. I stated back to paypal that I don't have that kind of money to be buying that big of a gift card to find another way to send me the money. I feel they can put the money in as small ...

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AR

Ace Red

11/12/20

1 out of 5

No te ofrecen las garantías que dicen ante estafas

Compré un producto usando PayPal para mi mascota (para problemas de la espalda). No lo quedaba bien, así que lo devolví. Los de la tienda me indicaron que lo habían recibido perfecto y que me devolverían el dinero en breve. Pues bien, no lo hicieron, no me responden y, aún enviándole todas las pruebas e emails a PayPal, se desentienden y fallan a favor del vendedor, aún con todas las pruebas de que el producto fue devuelto. Así que ahora ni tengo lo que compre, ni tengo los 200€ que me ...

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SF

Sabine Fandrich

11/12/20

1 out of 5

Keine Hilfe weder vom Assistrnten noch…

Keine Hilfe weder vom Assistrnten noch am Kundenservice. Man hilft sich am Besten alleine notfalls mit Anwalt

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].