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9.8

SpotScore

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1601-1610 out of 3820

AP

Andy Ports

11/13/20

1 out of 5

Paypal can't protect you from Fraudulent Chinese Sellers

I think everybody believes that when you pay via Paypal that you would be somehow protected from fraudulent online sellers. I have been gravely mistaken. They are pretty useless againts online sellers from China. My complaint was active and then out of nowhere the status changed to "case closed". After 3 months of exchange of communications the status changed to without getting the refund. I can only talk about my experience on buying from Chinese sellers. Never had any disputes with local ...

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C

customer

11/13/20

1 out of 5

Yokawa network limited is a BIG SCAM

I ordered for a car dashcam from Yokawa network what they sent to me was a SD card which has nothing to do with a car dashcam I contacted them asking them for my refund and they are saying that I should pay for the posting back to them, I contacted PayPal explaining to them that the post office is requesting £10. For the postage which is half of what I paid, all PayPal is saying is they are giving me less than a week to send it back, and to crawn it up PayPal is supporting them, people have ...

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TR

Tomasz Rypien Topmop Cleaning

11/13/20

1 out of 5

Money laundering!!!

Money laundering!!!Stupid policy telling people they hold money for security reason.Very expensive.Don’t understand why eBay using this awful company!!!

UA

Usama Aftab Chattha

11/13/20

1 out of 5

PayPal is Scam...!! They will limit Your Account & eat your money for no reason.

Worst Experience Using PayPal...!! Permanent account limitations without any reason ...!! There must be Zero Star Category so we can rate these Scam Companies Zero instead of giving them 1 star.

KK

Keshy Kaufer

11/13/20

1 out of 5

Worst customer service ever

Worst customer service ever! Was charged twice for a purchase I made once. Automated phone system has been unable to connect me with a customer support agent, and they’ve yet to respond to my dispute a full day later. The charge was for over $200, so being charged twice is not an insignificant amount. I don’t care that Covid has complicated things for them—it’s complicated things for their customers too! It would never be ok for them to put through unauthorized charges, but it’s especially ...

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G

Grabbies “Grabbies.” Grabbies

11/12/20

1 out of 5

Disappointed unable to read there email…

Disappointed unable to read there email just the usual fob off

DU

Dr. Untergrund

11/12/20

1 out of 5

Nach erster Mahnung hat Paypal Inkassounternehmen eingeschaltet

Es war laut Paypal noch ein Betrag offen dieses stimmte soweit auch doch hieß es von Paypal nach der ersten Mahnung dass ich das Geld an PayPal überweisen soll und auf mein Paypal Konto hochladen soll dies habe ich getan nichts ist passiert von Paypal Seite aus. Jetzt habe ich nach einiger Zeit von einen Inkassounternehmen eine E-Mail bekommen mit Mahngebühren.Ich habe daraufhin auch mein PayPal Konto gelöscht und möchte mit diesem Verein nichts mehr zu tun haben das allerletzte.

A

Acacia

11/12/20

1 out of 5

Hideous

Hideous. I have been a business customer of theirs for years and it's never been amazing but it's getting worse. Every question is replied to with cut and paste instructions, no matter what the question is. If your request mentions "transactions" you get some cut and paste with that word in it. If you're needing answers for a reasonable merchant question, it is impossible. I am only with them because my marketing people think a percentage of people still find it convenient to pay with PP ...

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MW

Mireille Wens

11/12/20

1 out of 5

Niet 1 ster waardig

Niet 1 ster waardig Ik krijg sedert weken mail van paypal over dossier in het frans paypal is niet bereikbaar en ik zelf heb geen account bij hen en wil dat ook niet .

AM

anna maria spino

11/12/20

1 out of 5

Risoluzione vertenza ordine Milanoo

In attesa di una consegna che avrebbe dovuto pervenire in data 28 settembre, contatto paypal per specificare che non ho avuto notizia alcuna in riferimento a suddetto ordine. Dopo numerosissimi solleciti, a tutt'oggi, sono ancora in attesa di una positiva definizione di detta consegna da parte di paypal. Premetto che è la prima volta che mi accade ciò in quanto altre volte sono addivenuta ad una risoluzione soddisfacente con paypal stesso. Probabilmente, quando paypal ha alle spalle un ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].