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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1341-1350 out of 3820

RF

ROGER FIGUEROA QUINTERO

11/25/20

1 out of 5

Retienen tu dinero por 21 días…

Retienen tu dinero por 21 días argumentando seguridad, pero la verdad es que usan tu dinero en ese tiempo para invertir y a ti no te pagan intereses. En definitiva es un robo.

MM

Mmmm Mmxi

11/24/20

1 out of 5

Un servizio che fa schifo ti chiudono…

Un servizio che fa schifo ti chiudono il conto senza motivo . chiudete i conti e cercate altre soluzioni

JC

John Ciaccio

11/24/20

1 out of 5

Beware of PayPal the company doesn’t…

Beware of PayPal the company doesn’t have a clue about running a payment platform. I had an experience with a limited my account and cost me a sale for no reason whatsoever. I’ve been called up to cancel the account and they refuse to cancel it and have my bank account still connected. I’m talking to the New York State Attorney General’s office and think they really need to take action against this company.

PH

Philip Hunt

11/24/20

1 out of 5

PayPal Don nothing to help me with a…

PayPal Don nothing to help me with a dispute over a electric bike I bought for £437. The company I bought it from back in May this year is Chinese. The bike was used a total of 6 times only short journey's Is now unrepairable the most the company offered was today £80. I've spent £115 in Parts and labour All i can say PayPal don zero to help resolve this matter if I had used my credit card the bank would of stepped in .So think twice about making any large payments through PayPal

XB

Xander bla

11/24/20

1 out of 5

Paypal klantenservice is totaal niet…

Paypal klantenservice is totaal niet bereikbaar. Op berichten in het berichtencentrum wordt ook niet gereageerd. Erg jammer dat paypal hun eigen concept zo verpest. Ben jarenlang tevreden geweest, maar echt waardeloos dat je totaal geen contact met ze kan krijgen. Inmiddels al mijn abonnementen stopgezet en ga lekker weer via de creditcard, deze biedt ook bescherming. Als dit een voorteken is over hoe het bedrijf voortaan met klanten om wilt gaan...mensen ga zo snel mogelijk weg bij deze club.

J

johnhindley

11/24/20

1 out of 5

To dificult to sgn in

To dificult to sgn in , Paypal not any good for older customers who do not want to talk to computers.Shame used paypal for 10 years or so ,now it wastes my time and is confusing bye

RC

ryan cheong

11/24/20

1 out of 5

Never sell software via paypal

Never sell software online. anything wrong. buyer dispute it and favor on buyer.My hardwork giving free to people

AA

Adam Ashe

11/24/20

1 out of 5

PayPal customer service is shocking

PayPal customer service is shocking. I've been trying to speak to a customer service agent 5 times now. This is after speaking 4 times on the phone with an agent who hasn't been able to solve the problem and each time waiting 40mins before getting through. Paypal need to do something about this, it's completely unfair on customers.

S

Susan

11/24/20

1 out of 5

Unethically holding back money for 21 days

I sold something on eBay for almost £600, the buyer paid when checked out via PayPal then came and COLLECTED THE ITEM IN PERSON on the same day. Everything went well, I`ve got a POSITIVE review on eBay shortly after.It is simply not true that eBay requested money to be kept on hold (you would see it in your eBay account)BUT PayPal DECIDED TO HOLD BACK MY MONEY FOR 21 DAYS The are sending a well written auto reply with no answer to my question or providing a solution. I do believe it is ...

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OE

Ofer Eldan

11/24/20

1 out of 5

holding up my money.

holding up my money.. i cant do any transaction with my account... few days now nobody is getting back to me. Over phone they refused to help me and asked to resolve over emails and support tickets The fees they charge are the highest in the industry.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].