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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1231-1240 out of 3820

LP

Luigi Petralla

11/30/20

1 out of 5

Servizio di m€rda

Servizio di m€rda . bloccano i miei soldi come se fossero i loro . Ho avviato una bellissima pratica legale per appropriazione indebita come previsto dal nostro codice penale , adesso vediamo un po chi si fà una risata

DG

Dylan Gallina

11/30/20

1 out of 5

This is the worst anything ever used…

This is the worst anything ever used they wont even give you your own money.... I recommend using any other way then this joke of a service...

LT

Logic Tpp

11/30/20

1 out of 5

Avoid this awful website

DON'T EVER USE PAYPAL !!!I sold a virtual goods (game account), the buyer claim a dispute and acting like he got scammed by meNow that guy have both my game account and his money back

RA

Ramsen Alfred

11/30/20

1 out of 5

Vad har dem dåre

Vad har dem dåre företaget paypal för telefonnummer???? Väldens sämta...

DG

Dean Gallagher

11/30/20

1 out of 5

Scammed and still left out of pocket even after a refund!

I have regrettably been scammed by buying a product advertised on Instagram and receiving a much cheaper, poor quality item than described from China. PayPal have arranged a refund but I need to pay for the postage back to China to get it??? Fair enough if its my fault that I don't want it but this is not acceptable when it is the buyer scamming me and I am the one left out of pocket! Shame on you paypal.

MH

Mr Howard Fillingham

11/29/20

1 out of 5

PayPal is obviously run by a bunch of…

PayPal is obviously run by a bunch of crooks who see their customers purely as a cash cow. The worst customer service in the history of customer service and they don't seem to care at the misery they cause some people. Am just about to close my 2 accounts.

TB

Terri Burton

11/29/20

1 out of 5

Customer Service does NOT exist

I purchased a product from a Scammer. Paypal are still allowing customers to purchase through this Scammer. Then they will not even refund my money. This is fraud. I am pretty disgusted. Trying to deal with Online chat is ridiculous because you just get stock standard answers. I used Paypal because it was supposed to support customers BUT it supports the scamming companies. Pretty disgusted.

G

Gayle

11/29/20

1 out of 5

PayPal the computer

I have used PayPal for many years without issue or concern. I actually believed it was safer to use than my credit card. Until now. I fell for an online scam...stupid I know. I had thought I was protected, if I didn't receive my order I could claim back through PayPal. That Paypal employees would look though the evidence and explanation I sent and consider it carefully. That I'd be able to comunicate with an actual person. Wrong. A computer system deals with the disputes, a message system ...

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A

Alberto

11/29/20

1 out of 5

Bloccati due accessi senza motivo

Da qualche giorno non si riesce più ad entrare in paypal. Viene fuori la scritta “non è stato possibile verificare che sei proprio tu”. Funziona solo con un iphone e face-detection, se metto la password niente da fare. L’sms non arriva su due conti e provato 4 device differenti. Poi dopo qualche giorno, magicamente, l'sms è arrivato e l'accesso ripristinato.Il problema è l'assistenza che ha orari troppo limitati per un conto in cui si gestiscono i soldi. Peccato, una volta paypal era una ...

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D

djextreme77

11/29/20

1 out of 5

After many years using PayPal without…

After many years using PayPal without problem, I never thought I'll face that s*it like in last 2 weeks. For any bloody transaction on ebay, every time I have to login into my PayPal, everytime PayPal send me verification code. When I'm in hurry to buy something very quick before bought by others, I'm loosing precious time logging into PayPal and do verification. This is absolutely embarrassing. I hope PayPal would fix this rubbish.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].