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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1221-1230 out of 3820

MD

Marcos Degare

11/30/20

1 out of 5

Withdraw your cash NOW !

For the past 20 or so years i have paid a 2% commission to PayPal so many times but now, now they have cause me so many problems that i will recommend everyone to stay as far away as possible from this payment provider.The trouble started when they wanted a SMS verification code from my phone. I have never used this 2FA login and i do not want to use this type of login but they activated it anyway. The phone number that was in my account was a number that was 20 years old and so it was long ...

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SJ

Stephen Jenkinson

11/30/20

1 out of 5

Sorry to say I did not receive 2…

Sorry to say I did not receive 2 similar items the way the seller ignored communication it was left in the sellers favour case closed so I paid for two items warned PayPal of a scam they still settled in their favour I received nothing Instant put up work areas scam S.Jenkinson

BV

Ben Vorous

11/30/20

1 out of 5

Pay pal is the worst

Pay pal is the worst. How are they gonna hold your own personal cash that you Load with documented receipt. Make no sense! Amd want to hold your invoices that get paid for 21 days they must think everyone has it like they do!! Definitely do not recommend for any small buisness or anything for that matter.

DW

Darryl Waite

11/30/20

1 out of 5

Lack of transparency

As a first time seller on ebay I was never informed that I would have to wait potentially 21 days for payments to clear from PayPal. Then a week later I won a case for an undelivered item, of which apparently take 7-10 days to clear.Absolute lack of transparency with PayPal, and seemingly getting money from them is like bleeding a stone (despite the fact that this is precisely the service they offer)Once payments have cleared my account is getting deleted. More confidence purchasing with my ...

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AK

Ashley Kranenburg

11/30/20

1 out of 5

leeghoofden

leeghoofden reageren nooit op hun berichten heb geld over gemaakt naar mijn acc maar meer dan 2 weken er niks op gekregen. waardeloze service ze reageren niet kan ze niet bereiken. ook hebben ze geen nummer. krijg kkr veel stres van dit bedrijf

SA

slam ali

11/30/20

1 out of 5

Stay away from them .

Stay away from them .Got cheated by Facebook scammers and they never could help!Horrible !

S

Styder

11/30/20

1 out of 5

Absolute worst customer service I've ever had to deal with

Have had my account since 2006. Never had a single problem until 2 weeks ago. Can't purchase a single thing online. Every transaction attempt gives the same "This card can't be used for this transaction." Tried contacting customer support and I've never had service as terrible as I have with PayPal. Not a single solution nor explanation. Linked payment is in good standing. PayPal account is in good standing. I've worked in retail for a number of years and it blows my mind how atrocious ...

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M

MC

11/30/20

1 out of 5

Paypal a Complete Waste of Time

My advice is stay clear of Paypal. They are OK for small value transactions but do not use them for any large purchase. Best to use a credit card, where you will be properly supported if the seller send damaged goods. I purchase a bed from Hudson Taylor using PayPal. The bed arrived damaged and the seller will not communicate. I raised a dispute with PayPal, but they were more difficult to deal with than the seller. I emailed PP on 4 occasion and never received a reply. The PayPal web site ...

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C

candelablu

11/30/20

1 out of 5

Non puoi parlare con una persona

Ho provato a verificare la mia carta chiedendo l'addebito di un euro sul mio conto. Dopo mesi l'operazione non è stata fatta e non mi è stato inviato nessun pin. Ho rifatto richiesta ma nulla. Quando ho provato a far presente il problema ho trovato solo contatti che mi indirizzavano ferso FAQ che non risolvono il problema. Alla sezione contattaci ti risponde un computer che ti rindirizza verso le FAQ che ancora una volta non risolvono il problema. SE chiami ti fanno scegliere tra opzioni ...

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LS

Linda Stasinski

11/30/20

1 out of 5

I paid $85.00 for a 2 day vendor show…

I paid $85.00 for a 2 day vendor show via PayPal and when I got to the site there was no vendor show. Filed a report with PayPal and was turned down. Where is the support PayPal guarantees to their customers.Linda Stasinski

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].