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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1171-1180 out of 3820

R

Rodi

12/03/20

1 out of 5

NEVER LINK A CREDIT CARD TO PAYPAL!!!

I paid with Paypal for purchases online and Paypal charged my credit card as Cash Advance, which caused my bank to charge me $10 fees 3 times, plus interest on cash advance. I did not authorize any cash advance nor was notified that the transactions would be cash advance. I made a claim but PayPal did not resolve the issue. Stay away from Paypal.

TO

Tomas O

12/03/20

1 out of 5

Disgusting vile company

Disgusting vile company. They’ve not been there for their customers since the pandemic began. I have lost numerous amounts of money, after paying with PayPal. You cannot speak to them on the phone, at a time when online fraud is at its highest in years ! My account went into debit for an unknown reason and I ‘owed’ them £7!! They called me 13 times a day and sent numerous emails !!! When, you cannot speak to them since March !! They’ve lost all creditability

J

Jonatan

12/03/20

1 out of 5

0 customer service.

0 customer service.Been using the service for years, all is working well until you need to contact a real person to solve an issue.Such a disappointment.Let alone talking about the outrageous fees. Time to move to a new platform.

PR

Patrick Rowe

12/03/20

1 out of 5

Not used my Pay Pal account in over 10…

Not used my Pay Pal account in over 10 years. The email address and log in used at the time of setting up the account has not also not been used in 10 years. Received a letter informing me that my account has not been used in the past year and they will charge my account £9.00. However, there is no customer service telephone number on the letter for me to get in touch. Also trying to use UK web site I need my login details which I no longer have. So I am unable to send them any emails and ...

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TA

Tina Amalie Christoffersen

12/03/20

1 out of 5

They are thieves!

They are thieves!! Stealing 18 euros in horror exchange rate (unfortunately found out to late)................... Need to find another solution than this company!

EH

Eva Hoeven

12/03/20

1 out of 5

PAYPAL GRAAG REAGEREN OP AL ONZE…

PAYPAL GRAAG REAGEREN OP AL ONZE KLACHTEN! WIJ WILLEN GRAAG EEN BULKMAIL MET DAARIN EEN OPLOSSING VOOR DIT VEEL VOORKOMENDE PROBLEEM; Wij kunnen NIET inloggen en dus ook NIET ons oude tel nr wijzigen in onze accounts. OOK ZIE IK KOSTEN VOOR INACTIEVE ACCOUNTS? WIJ KUNNEN ONZE ACCOUNTS NIET ACTIVEREN DUS MOETEN GAAN BETALEN?! DIT WORDT EEN RECHTZAAK OF RADAR VOOR JULLIE ALS JULLIE NIET OPPASSEN. GAARNE EEN OPLOSSING NAAR ONS ALLEN TE MAILEN

SI

Steve in Texas

12/03/20

1 out of 5

Extremely disappointed in PayPal's non…

Extremely disappointed in PayPal's non vetting of business partners...simplified version...I ordered product, waited 5 weeks to receive, wrong product, 1 month of proving vendor that they errored and they never replied, upgraded to PayPal and they said I could get a 100% refund ""if I pay to return the product from US to China""....this is either poor business or a scam from the China vendor...and PayPal doesn't care...thank you for defending the vendor who is wrong in this transaction...or ...

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B

BEA

12/03/20

1 out of 5

Vergognosi..

Vergognosi... Furti di identità fatti passare per transazioni autorizzate...

BK

Binay Kumar

12/03/20

1 out of 5

Total worthless

Total worthless. they are pretty messed up. No proper reply or No proper response at all. They hold up the amount arbitrarily. customer care services are pathetic.

ES

Enzo Sardo

12/03/20

1 out of 5

Mi hanno portato via 3 € che sono pochi…

Mi hanno portato via 3 € che sono pochi ma se lo fanno con molta gente sono molti soldi che rubano non lo consiglio a nessuno poi per parlare con gli operatori è un casino e hanno sempre ragione loro....LADRI DI GALLINE

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].