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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1151-1160 out of 3820

HM

Helen M Johnson

12/03/20

1 out of 5

Don’t use PayPal

As with other reviews that I wish I had read before using PayPal I have found their customer service appalling. I thought by using PayPal I would have some protection but having had a dispute with one of my payments I have found there is no protection at all and all I have received is 2 automated emails and so I’ve lost £40 and can’t get it back. Be warned!

MJ

Marc Jacobs

12/03/20

1 out of 5

Oplichting

Oplichting. Nooit meer Paypal!

MD

Miss Drake

12/03/20

1 out of 5

Awful experience

Awful experience. I logged into my account yesterday and today I am now permanently locked out because I didn't update my phone number and I'm unable to do the verification process.

J

jonmark

12/03/20

1 out of 5

Account Fraud & Bad Advice

I received a letter from paypal to my home address telling me i had an account that had not been used in 12months and if i didnt de active it i would get a £9 service fee! the letter tells me NOTHING about the account so i have NO idea about it.... i called paypal and got through to someone in Asia! what an IDIOT, he kept on telling me to igonre the letter if the account wasnt mine, i tried to explain that this account was registered to my home address and would go against me! HE DIDNT ...

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D

david

12/03/20

1 out of 5

Whats going on with this company?...I…

Whats going on with this company?...I have a negative balance which I keep trying to pay back ,,,but every time you ring , the system says it can,t help with that sort of enquiry , they have blocked my account so I can,t log in , and live chat is,nt live at all , as your sat waiting for hours, and nobody gets back to you !!! I was paying the negative balance back regulary through Wescot , but payapl took the account back...DO THEY WANT THEIR MONEY ?,,THE WORST COMANY ON THIS ...

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N

Nicole

12/03/20

1 out of 5

WORST CUSTOMER SERVICE

I am not surprised PayPal has one star. I’m sure if most people had their way it would be 0 stars. I am disgusted by the customer service. I was hung up on by supervisor LORD. I am unable to access my account. Forget password leads to a phone number code, the number on PayPal is not one I recognise. Instead of adding my number to the account for me to gain access they removed all previous numbers. Then when I spoke to supervisor LORD he wouldn’t reinstate the correct number and told me ...

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JD

Jenifer Dylan

12/03/20

1 out of 5

PayPal are appalling

PayPal are appalling. I notified them to say I hadn't received something I had purchased. They looked into it via the resolution centre. Then they said they have closed the case as the seller had provided proof of delivery. I don't see how as I received no delivery. It now seems nigh on impossible to get a response to dispute the dispute and I am £45 down. Appalling service

DG

D G

12/03/20

1 out of 5

Scam Company Avoid !

I made a Depop account not even a week ago to sell shoes on. I got my first sale and shipped the item special delivery the next day. The customer had the shoes a day within ordering and left me a 5 star review. The money from the sale I had to wait 48 hours for. After which I was then told I had to wait another 48 hours to withdraw the money to my bank. Then I receive an email to say my account is permanently restricted they don’t want my service but have put a hold on withdrawing my money ...

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WP

Walter Pugliesi

12/03/20

1 out of 5

NO COMMENT

D’accordo con un mio cliente su sua proposta accetto di ricevere il pagamento di un abbonamento mensile di consulenza online di allenamento e fitness su un conto Paypal, premetto di aver avuto prima di allora una sola esperienza di pagamento per un acquisto fatto online e quindi di risultare già affiliato. Il trasferimento doveva essere di 50€ ma Paypal decide di farmi pagare 2,05€ per i costi dell’operazione arrivando a ricevere 47,95€, il vero problema è che è passata una settimana e non ...

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A

Alessio

12/03/20

1 out of 5

Tutti i santi...

Ciao... praticamente vendo un paio di cuffie Apple a un signore che mi dice anche che poi mi manderà a parte i 10 euro di spedizioni.. io accetto... arriva il pacco al signore il signore dice ottime vanno e tutto io stesso gli dico ci sentiamo domani per il definitivo accredito...Le prova e tutto e vanno le cuffie..La sera dopo mi Inizia a scrivere 1 che non è arrivato il pacco che invece mi aveva detto che era arrivato( accorto della barzelletta detta) mi dice non vanno più le cuffie...Io ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].