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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1091-1100 out of 3820

K

kl

12/05/20

1 out of 5

πŸ™πŸ‘Š customer ο½ˆο½…ο½Œο½ο½Œο½‰ο½Žο½… π’žπ’ͺπ’©π’―π’œπ’žπ’― οΌ‹πŸ£_οΌ˜π“‰π’½π“‡π‘’π‘’ 𝓉𝒽𝓇𝑒𝑒_οΌ—π“π‘’π“‡π‘œ 𝒡𝐸𝑅π’ͺ _ο½šο½…ο½’ο½ 𝟧𝟩𝟣_. πŸ˜³πŸ’‹

I used to like Paypal which I used since the beginning.However this time was horrible.I purchased an advanced wall scanner. The merchant sent me a stud finder instead. I wanted to be refunded completely. Paypal solved my problem and the merchant will reimburse me, as long as I send him the article valued at 5$. I must pay le return fee of more than 50,00$. This time Paypal, you fail and will loose another loyal customer.

MS

Mateo Soto

12/05/20

5 out of 5

I like the Paypal payment system πŸ‘ I…

I like the Paypal payment system πŸ‘ I have been using it for a long time, several years already. Just the fees are high

E

Ed

12/05/20

1 out of 5

Impossible to get you money

PayPal is linked to eBay and they are owned by the same corporation. When you sell on eBay they take a commission and insist on payment trough paypal. What they don’t tell you is that PayPal takes a further huge commission then holds your money for months so you cannot access your money. In any other context this would be theft. And if you are unhappy or have a problem you can contact them where some software reads your comments then says it does not understand. Top marks for theft, zero ...

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AO

andrea onofri

12/05/20

1 out of 5

Paypal dalla parte della truffa

Ho comprato un ricambio per la moto.Questo ricambio Γ¨ arrivato difettoso.Questo difetto Γ¨ certificato da meccanici professionisti e Paypal dando ragione al rivenditore non mi rimborsa rispondendomi che il guasto l'ho provocato io.Su quali basi?Non fidatevi di Paypal.Al massimo per piccole cose abbinandoci una prepagata ma NON MANDATE SOLDI A PAYPAL ZERO CONTO IL CONTO DEVE RESTARE SEMPRE A ZERO

P

Paul

12/05/20

1 out of 5

Paypal, you fail this time.

I used to like Paypal which I used since the beginning. However this time was horrible. I purchased an advanced wall scanner. The merchant sent me a stud finder instead. I wanted to be refunded completely. Paypal solved my problem and the merchant will reimburse me, as long as I send him the article valued at 5$. I must pay le return fee of more than 50,00$. This time Paypal, you fail and will loose another loyal customer.

JA

Joe Armstrong

12/05/20

1 out of 5

Paypal's horrific new Security protocol..and no humans

Paypal just initiated a horrible new security protocol. Where before the "are you a robot" test had one screen, now customers have to click on grainy photos for an incredible...four such scenes before being allowed access. There is literally ZERO potential to talk to a human being about the problem...they shunt you to online advice...I have been a customer of Paypal since inception and this is the worst they have ever been...no customer support at all...Find and use some other payment ...

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FW

Flo W

12/05/20

1 out of 5

I wish I could give zero stars !!

I wish I could give zero stars !!! Such terrible customer service. I have a Limitation on my account for no reason and have submitted everything asked to have it taken off and still nothing ?? Little to no answer from customer support. Would not recommend !!!😀

WB

William Blake

12/05/20

1 out of 5

A long series of disappointments

A long series of disappointments. Nothing works as it should and customer service is virtually non-existent. Very helpful if you are into masochism.

TH

Tracey Hipp

12/05/20

1 out of 5

I disputed a purchase that I never…

I disputed a purchase that I never received. Actually, two separate cases in which I bought two litter boxes. One was $24 and the other was $9 and change. The nine dollar one is to be refunded but the other is denied. I NEVER received the item and when emailing the company the address comes back not existing. I’m so disappointed in PayPal.

US

Ugur SAHIN

12/05/20

1 out of 5

The worst customer service in the whole…

The worst customer service in the whole world and I’m not even exaggerating... impossible to reach to talk with a living soul, cant call them, can’t chat with them, messages take forever to reply... all in all, unbelievably unprofessional πŸ‘ŽπŸΌπŸ‘ŽπŸΌπŸ‘ŽπŸΌ

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].