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9.8

Spot Score

PayPal - Payment Gateway Software

PayPal Reviews in July 2026: User Ratings, Pros & Cons

Easy, secure payments at your fingertips.

2.6

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PayPal offers custom pricing plan

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PayPal Reviews & Ratings

2.6

Good

Based on 26837 ratings & 3820 reviews

Rating Distribution

Excellent

(589)

Very Good

(131)

Good

(41)

Poor

(69)

Terible

(2990)

Spotsaas Editor’s POV

PayPal continues to shine with its stellar customer service, as highlighted in recent reviews. Customers consistently praise the platform for swiftly addressing payment issues, providing refunds for fraudulent charges, and offering excellent support. The platform's reliability and efficiency in handling disputes and assisting users in securing refunds have left a ...Read more

PayPal pros and cons

  • Excellent customer service experience with helpful, friendly, and patient staff.

  • Quick refunds for fraudulent charges, demonstrating commitment to customer safety and satisfaction.

  • Positive impact on businesses, offering reasonable borrowing options and assistance with cash flow.

  • Reliable platform for transactions with efficient support and resolution services.

  • Lack of support for users who do not have emails on their phones, causing difficulties in providing necessary information for issue resolution.

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Showing 1001-1010 out of 3820

SZ

Susan zadeh

12/10/20

1 out of 5

The moooooooosssssstttttt horrible…

The moooooooosssssstttttt horrible experience with PayPal every time that I use PayPal. Will NEVER EVER AGAIN use PayPal. GO TO HELL.There is no a live person or on line chat customer service or any way to contact them. Seriously GO TO HELL

AB

Antonina Batova

12/10/20

1 out of 5

Boosteroid

PayPal Team, Employees and Officials, Our company’s account (Boosteroid Games S.R.L.) was blocked yesterday without a possibility to file an appeal. The reason for such limitation wasn’t communicated to us. It is not possible to connect with your support via email (emails are left unanswered), via phone (an hour of waiting with still no response), via your social media or any other means. Our account has been operating for over a year and we have thousands of recurring subscriptions ...

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S

Scottish snp***

12/10/20

1 out of 5

PayPal refuse to give me access to my…

PayPal refuse to give me access to my account, I have a new phone and different bank account so unable to login. C.S are no help! Rude and arrogant. This is paypals way of getting the £9 yearly charge from inactive accounts surely this is fraud! Advise everyone to contact the Financial Obudsman or refer to MSE website or raise a case with Revolver

ML

Mandy L

12/10/20

1 out of 5

Companies need to stop using PayPal

PayPal now think they are gods gift as many organisations use them. I sent my marriage certificate to them to change my surname to my married name. Now my accounts restricted. Apparently when I created my PayPal account many many years ago I was underage.. Yeah OK, I am now 31 years old, still not old enough to use PayPal. The worse customer service experience from any organisation. I want to close my PayPal account but nope can't even do that as its in a 180days limitation. Don't even know ...

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SJ

Sue Junck

12/10/20

2 out of 5

PayPal billed me twice for the same…

PayPal billed me twice for the same order to the tune of 90.00 each, then took 71.00 for an order I never placed. Exceptionally high call volume is why you can’t straighten anything out. So in short I am out 160.00. You file a claim about items not received, and they almost always find for the seller. May as well just throw your cash on the front lawn

SP

Suqit Paypal

12/10/20

1 out of 5

Paypal, the Monsanto of Online Banking

Paypal, the Monsanto of 'Online Banking'Paypal has to be one of the most utterly disgusting businesses to exist. They prey on small business owners (especially during a pandemic) for their own corporate benefit. Paypal 'helps' small business owners collect fees for the products and services. However, Paypal, at any point, can decide to claim those funds (without any legislation) and never send them to the business owner.Yes, thats right. Paypal essentially steals the money of Registered and ...

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RP

Rui Patrício Sarmento Rodrigue

12/10/20

1 out of 5

Não recomendo

Já funcionou bem mas tem vindo a piorar substancialmente. O Atendimento ao cliente é muito mau e a resolução de conflitos é muito demorada e até inexistente.

WR

Wel Roberto

12/10/20

1 out of 5

Sapete quanto costa le commissioni per…

Sapete quanto costa le commissioni per incassi dall' estero? Minimo 5,5% .Sapete che se non accetti o rimborsi in parte un cliente , le commissioni non ti vengono restituiti? Preferisco il contrassegno E quanto prima lascio ebay complici, e andare su AliExpress .

MB

Michael Bennett

12/10/20

1 out of 5

Awful

Awful company. I'm glad it's not just my experience based on these reviews. I thought I'd add my experience to the pile. They are a trumped up bank that seem to think they are above the law. For context I have been a PayPal user since 2004.Here are some problems I have encountered: Holding money, and then not releasing the money within agreed time frame, making me contact themDiscouraging me from calling by hiding their customer service details behind a robot that can't answer my question ...

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L

lucy

12/10/20

1 out of 5

I have used PayPal for many years but…

I have used PayPal for many years but unfortunately I will not be using again after learning they support companies selling dangerous products that do not meet UK guidelines.I purchased a present for my daughter online, via a co.uk company advertising a UK address.When the item came, it was battered, and a replica of the image advertised - the toy has no CE stamp or instructions or safety advice. Its actually extremely dangerous for a child under 12. Paypal have informed me to return this ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].