Paylocity Web Pay Reviews in October 2026: User Ratings, Pros & Cons

Payroll made Easy

What do you like best? Our company switched to Paylocity halfway through 2018 and wow what a world of difference it was. Paylocity's simple payroll system allowed us to pay employees quickly and efficiently. Year end was also made 100 times easier because Paylocity took care of everything. We have been very happy with our switch, thanks for providing a great service! What do you dislike? Some of the customer service people do not seem to know enough about the ins and ours of the ...

Exceeds expectations

What do you like best? 1 The quick access to support staff 2 The relatively quick turn-around/question follow up. 3 The portal, overall, is aesthetically pleasing and mostly easy to navigate What do you dislike? On a rare occasion I've gotten an eager support person on the phone or reeeeally wanted to assist and kept persisting, but clearly did not have a grasp on the topic. Subsequent email exchanges were somewhat frustrating, because I have to go over and over what's being ...

Long time Paylocity fan

What do you like best? I love Paylocity’s completely web-based model. Paylocity is pretty user friendly, with the exception of a couple of it’s modules, and has great training tools. I’d also say their sales team is top notch and really work with you to get the best value for your company. But the feature I love best is their Onboarding. Although I’ve been through SIX conversions (with 5 companies with Paylocity, I’ve only just started using their Onboarding module in the past 18 months ...

Technology company that does payroll

What do you like best? My favorite thing about Paylocity is that they are a technology company that does payroll. So many times their cutting edge technology has saved me time and headaches in getting things done. I also appreciate that they basically do payroll and nothing else. While they are able to work with other vendors, they focus their efforts on providing the best payroll provider service they can. What do you dislike? I am having to dig deep, but the only thing I can come up ...

Paylocity All-in-one

What do you like best? The thing I like most about Paylocity is how all the features are connected. Since I am a recruiter, I am using the onboarding dashboard a lot, but it also communicates with WebTime and WebPay so its very easy to get someone into the system. What do you dislike? What I dislike most is that people often are unable to login the first time without assistance. In other words, it may not be the most user friendly for the applicant. Recommendations to others ...

Paylocity is my favorite HRIS/Payroll Solution

Simple and easy paycheck breakdown

What do you like best? There are pie charts and a simple interface so you can really get in there and see what benefits, taxes etc are taken out of your paychecks and bonuses. You can also download the pay-stub directly from the site for tax purposes. What do you dislike? I wish there was a breakdown of the benefits and taxes in a single view rather than seeing each separately. A "less pretty" spreadsheet-type of option would be helpful. Recommendations to others considering the ...

A Robust Software

What do you like best? The support is phenomenal! The support team is knowledgeable and responsive. I've never had a support call that ended unresolved. They don't just do it for me, they teach me how to do it. What do you dislike? I can't think of a negative thing to say. I've been working in the software for 10 months and I find it very intuitive and easy to use and yet robust and high functioning. What business problems are you solving with the product? What benefits have you ...

HR Manage

What do you like best? The entire platform. Our company was purchased and we are now having to use both Paylocity and a different platform. I would rather have stayed with Paylocity. What do you dislike? Nothing! There is nothing within this product that I dislike. Recommendations to others considering the product Definitely! You will not be disappointed in the least. What business problems are you solving with the product? What benefits have you realized? Reporting. The ...

Payroll that takes your feedback serious

What do you like best? Response times are FANTASTIC! They also listen to feedback from the users and implement changes based on it. For example, there is now an option to chat with your service team... making getting an answer super efficient for those of us in HR who multitask like we have 8 arms. What do you dislike? Training was a bit of a hurdle. We are in a company with many locations and not everyone is tech savvy, so it took effort on our part to continue their "train the ...