Paylocity Web Pay Reviews in July 2026: User Ratings, Pros & Cons

Relatively new user.

What do you like best? Paylocity allows me to be able to access my personal information from HR without the wait or "middle man." My paystubs, tax info, timesheet, and other personal information are all right there loaded into the site by our company. What do you dislike? It's not visually very appealing. It's got a wide interface that makes me need to minimize my screen text size to see everything. In their defense, I think that my company is able to add as many fields as they find ...

Review of Paylocity

What do you like best? It is an incredible powerful payroll system that has met our evolving needs as a company. It allows flexibility in dealing with multiple locations across geographic boundaries. Electronic storage of HR documents, histories and individual payrolls are very useful features What do you dislike? The customized reporting features are difficult to understand and setup. Exports also vary formats dependent upon type of deductions in repeating months which makes using ...

Paylocity

What do you like best? Paylocity is very fast. Unlike the previous solution we used, you don't have to start payroll over from the beginning if you need to make an adjustment. In other words, the payroll batches will update in real time. Support is really knowledgeable and friendly. What do you dislike? A few fields are not intuitive and it is sometimes hard to know what is being asked for. A simple phone call is the best option. Some of the menus are not constantly named, but I have ...

Refreshing!

What do you like best? Paylocity is user friendly and allows each company to be in control of their system without always having to call customer support for each little change they want to make. Paylocity is working to make the system a truly one stop shop for all a company needs from being to end of hiring to archiving employee data. What do you dislike? Would like to be able to open the multiple platforms of Paylocity (ex. WebTime, WebPay, Etc. in multiple tabs that can be easily ...

Paylocity Review

What do you like best? The ability to get issues solved quickly and to have most of our needs solved with one system. What do you dislike? Not really a dislike- some of our new components took a lot of front end work to launch but that is to be expected! The Expense Management system is not as seamless as expected and it has taken longer to get up and running than I was prepared for. Recommendations to others considering the product I would highly recommend comparing Paylocity to ...

Great Payroll and HR Service!

What do you like best? Paylocity is a great payroll company. There is always someone to help when I have questions on our payroll, or with setting up new states, etc. We also use them for tracking our PTO, which is so much better than when we were doing it manually. There are extensive reports on their report database, but can always create a custom one if needed as well. Just an all-around perfect solution for our payroll/HR needs. What do you dislike? The only thing I can think of ...

Great Customer Service

What do you like best? We moved to Paylocity five years ago and I couldn't be happier. Paylocity handled transferring our old records and the complete set up. Plus, additional hand-holding (training until I was comfortable processing payroll on my own. Anytime I've had a question, my account manager has been there or someone on the team. When 1095 became manditory, Paylocity was proactive and had the website updated before I needed it. I've always felt like a valued customer. What do ...

easy to use, great customer service

What do you like best? The customer service at Paylocity is amazing. From the very beginning I was impressed at how competent their team is. What do you dislike? The ACA tool is sometimes a bit confusing. For instance there will be an audit item that needs to be corrected and when you follow their directions to correct the issue there is nothing wrong. Recommendations to others considering the product The personnel at Paylocity are all very good at what they do - from the initial ...

Paylocity Rocks

What do you like best? I really like the customer service and knowledge of our representatives. I appreciate that I can speak to someone anytime I call, even if my representative is not available. I love that they get back to me timely. I like that coworkers are required to participate in the process (making demographic changes. I love the annual conference that is all about the users. What do you dislike? I dislike the times my communication is misunderstood. Recommendations to ...

Paylocity goes big on handling employee payroll, timekeeping, etc!

What do you like best? The fact that once you load everything into Web Pay it will update all the rest of the screens and if you have 401K or benefits they can be downloaded automatically without having to manually go in and add or delete items each year! Makes it such a breeze, especially for the first paycheck of the year! What do you dislike? The fact that if you also have WebTime you have to enter the information for the employee in to both WebPay and WebTime as they don't ...