Paylocity Web Pay Reviews in July 2026: User Ratings, Pros & Cons

helpful thru training!

What do you like best? Allowed plently of training time during implimintation What do you dislike? Platforms change pretty often... I like the old screens Recommendations to others considering the product: training is great stay with it What problems are you solving with the product? What benefits have you realized? time clocks in one location

User friendly and reliable

What do you like best? There is nothing this program cannot do when it comes to all of your payroll needs. If there is something beyond the general scope of capabilities, customer service and tech support has always been able to walk me through how to make it happen. What do you dislike? I can see where the new platform online was intended to put more information on one screen, but the old platform is much more useful for some of the HR tasks I use this for. What problems are you ...

HR use of Paylocity

What do you like best? From an HR perspective, I really like the recruitment and application module. It's easy to use and administer. The link is easy for the user, too. I also like the upgraded reporting portal. It's easier to find a report I need. What do you dislike? I do not like using the dashboards for HR purposes. It's clunky - however, it's super good for payroll. It's not an HRIS model. Again, great for timekeeping and payroll purposes. Recommendations to others ...

Paylocity

What do you like best? I love that I can get on the phone with a representative and they can walk me through anything and everything! What do you dislike? Sometimes the site is not easily navigable or understood. What problems are you solving with the product? What benefits have you realized? I have only processed two payrolls with this current position so I am not sure of any problems resolved or other benefits realized at this time.

Senior Analyst, Payroll for US process payroll

What do you like best? Easy and user-friendly. Paylocity also makes a better improvement on the Web Pay platform. What do you dislike? They are still unable to automate calculate the supplemental wage pay over $1 Million What problems are you solving with the product? What benefits have you realized? Local city tax

Project Manager - HR

What do you like best? User friendly for both admins and the users What do you dislike? it is hard to reach our rep sometimes and it isn't easy talking to someone not familiar with our company What problems are you solving with the product? What benefits have you realized? streamlining administration

Great service

What do you like best? The customer service is great. I can call anytime and get a human being that speaks my language, is friendly and can solve my problems. What do you dislike? The program is a bit too complex. I wish we could tailor it to our needs and cut out all of the parts we don't need. Navigating it is a bit cumbersome. What problems are you solving with the product? What benefits have you realized? One of the best things about Paylocity is that we have been able to ...

Intuitive modern product

What do you like best? Ease of use. Screen layouts. Help info section. Onboarding by far the most helpful feature with the intergrated I9 feature saves a lot of time and effort. The clock in out feature also is a plus for office staff. What do you dislike? Not having a single contact. PTO calculations have been a big problem. Hopefully may be done, but took 10 months. Still haven't received all the features that we were sold Recommendations to others considering the product: ...

Great user experience, navigation could be better

What do you like best? The features are great. And most everything is pretty easy to figure out. You don’t need to be taught functionality. What do you dislike? The navigation can be confusing. There isn’t always a straight forward way to get where you are trying to get. What problems are you solving with the product? What benefits have you realized? Benefits and payroll.

Paylocity

What do you like best? Entering staff schedules, copy and pasting shifts. What do you dislike? Sometimes the shifts disappear or duplicate. What problems are you solving with the product? What benefits have you realized? Makes tracking hours easy.