Paylocity Web Pay Reviews in July 2026: User Ratings, Pros & Cons

Best HRIS System I've Used

What do you like best? What I love most about Paylocity is their customer service. Yes, all of the modules that we use we have loved so far, but compared to other HRIS systems that I have used in the past, Paylocity has the best customer service. Someone is always available and Paylocity is always looking for ways to connect more with their users like adding a new chat feature. My next favorite thing about Paylocity is their reporting tool. They have several "stock" reports, but their ...

Amazing Product

What do you like best? Paylocity makes it easy to manage all employees in one stop. Helping with eliminating other systems used and consolidating. Also, there service team is spot on! What do you dislike? I have not uncovered any downsides at this time. What problems are you solving with the product? What benefits have you realized? We have been able to learn many things about the company with a click of a button. It many amazing data insight features that help with managing ...

Excellent Payroll and HRIS Solution

What do you like best? We've been using Paylocity for over a year and absolutely love it. The system is easy to navigate and customer support is on top of it when you call for help. What do you dislike? We chose to use Paylocity's full system. It's a lot to learn and implement when you have a full plate. Recommendations to others considering the product: Ensure the team that will be involved in implementation has the capacity to dedicate to the implementation. What ...

Paylocity has it all

What do you like best? Paylocity is more than just a payroll system - it is a fully integrated HRIS. I like that everything is integrated and all of the modules "talk" to each other. I am able to manage my payroll and employment records, use E-Verify for I-9 data, performance reviews - online, recruiting - posting directly to Indeed and other sites and have resumes and applications automatically populate to Onboarding when you hire them. Online Onboarding. ACA tracking & reporting. ...

Great Service

What do you like best? I like Paylocity's promptness to answer my questions and assistance with all payroll related needs. We never have to wait for long periods for someone to answer the phone when we call in. Someone always answers right away and we are never directed to a automated system. What do you dislike? Occasionally we get a new representative who is not knowledgeable with some of the questions we have and we are placed on hold for excessive periods but we understand it is ...

Paylocity Review

What do you like best? I like the interface and the ease of the features. What do you dislike? I would like it to have a few more options available but I am told that they are adding features all the time so they will keep my recommendations What problems are you solving with the product? What benefits have you realized? Reports are amazing-you can pretty much create a report for anything you want or need

Best payroll service I have ever used

What do you like best? Paylocity is an easy to use and easy to navigate system. What do you dislike? The HR portion of Paylocity could be a little more robust. Recommendations to others considering the product: If you are looking for a simple yet elegant payroll option I think Paylocity fits the bill. What problems are you solving with the product? What benefits have you realized? New hire onboarding is a huge plus for our company. Having all relevant documents in an ...

Great customer service!

What do you like best? WE DON'T HAVE TO WORRY ABOUT GETTING TAX PAYMENTS IN TO MULTIPLE STATES AND THE US GOVERNMENT. THOSE PAYMENTS ALONG WITH THE QUARTERLY RETURNS ARE TAKEN CARE OF! YEAR END TAX REPORTING IS MUCH EASIER! THE CUSTOMER SERVICE DESK IS THE BEST. What do you dislike? WE HAVE MANY VARIATIONS ON PAY TYPES AND HAVE TO GET A LITTLE CREATIVE TO MAKE SURE WE GET ALL OF THE VARIETIES FIGURED OUT. What problems are you solving with the product? What benefits have you ...

Growing Pains for Small But Growing Company

What do you like best? The modules are integrated - working well together. The system allows us to communicate with the employee base and track important hiring documentation tasks. The "check calculator" feature allows payroll professionals to give accurate estimates to senior leadership during the budget cycle. Within the timekeeping module, employees can login to record their hours from anywhere - desktop or app on mobile device. The timekeeping module offers different methods - ...

User Experiance review

What do you like best? Easy communication for days off, and vacation, it works great for that. What do you dislike? A bit clunky and frustrating to use on the front end as a user. Recommendations to others considering the product: It takes some time to get used to and is not the most user friendly but worth it in long run for implementation and work in the company What problems are you solving with the product? What benefits have you realized? It is the main way of ...