Paycom Reviews in July 2026: User Ratings, Pros & Cons

A new entry to the future of employee paper work.

What do you like best? The best is the employees can get any docs they need right coming me What do you dislike? The fact that you can't upload a picture Recommendations to others considering the product I would use this instead of mail . A great way to Green employees access everything without bothering manegment What business problems are you solving with the product? What benefits have you realized? Payroll disputes proof of hours

Secure Payroll Options

What do you like best? The ability to easily track payroll and PTO. The program is very user-friendly, and there are a lot of good security measures in place. We're able to track different projects by allowing users to select which client they are billing hours for. What do you dislike? The program times out very quickly...I wish it would stay active for a little longer. What business problems are you solving with the product? What benefits have you realized? We're able to track ...

Old But Reliable

What do you like best? I like that everything is very organized. It's easy to find what I need yo do. What do you dislike? It looks like an old system. Needs some updates. Can be hard to navigate. What business problems are you solving with the product? What benefits have you realized? I am solving keeping all my HR documents in one place.

Best Customer Service

What do you like best? Sharla, is always there to help when needed. Sharla and the rest of her team are always helpful in solving any issues that may arise. What do you dislike? They are in a different time zone, this can make a tight timeline when processing What business problems are you solving with the product? What benefits have you realized? Employee self service, this has freed me up from having to look up everything for my employees.

Best solution for payroll and HR

What do you like best? It was so easy to implement and use. Our employees have a completely different impression of our company using this platform. It has inspired me to take a completely different approach to HR which has significantly improved our recruiting. What do you dislike? I like everything about the solution. This was the easiest enterprise solution I've ever implemented. The one area I'd like to see improve is the administrative access. I don't like having to login as a ...

Inclusive HR Management system

What do you like best? This system allows you to track your mileage, have your employee handbook available to staff, as well as to process payroll and do all other HR functions. It’s very comprehensive and very affordable. What do you dislike? The only complaint I have with pay COM is that it’s mileage reimbursement system does not nap onto Google; the staff who are traveling frequently must individually enter addresses that are not pre-populated from Google What business problems are ...

Best experience EVER!!!

What do you like best? Customer Services is amazing!!! I have worked with quite a few payroll companies and Paycom is the best. If and that is a big IF I have any issues, i dont get transferred to a million different people in a call center. I get MY Payroll Specialist. Then I have regular meetings with my Client Relations manager to make sure I am using the system to my full capabilities. My sales person even checks up on me. : What do you dislike? That some items are not as ...

Paycom has been great

What do you like best? Parkside Psychiatric Hospital & Clinic became a Paycom user for time and attendance and payroll a couple years ago. Paycom has consistently provided support and assistance whenever needed. Paycom also, through their community support program, has helped with our Patient Assistance Program. Thanks Paycom! What do you dislike? Implementation was not without bumps in the road. Paycom has been very responsive. What business problems are you solving with the ...

Great service and quality products

What do you like best? I speak to a live specialist when I need help. It is an Oklahoma based company and I know they are committed to providing great opportunities for the people that work there which means great service for the customers. Everyone I worked with treated me well even though I was a smaller business compared to many of their customers but in franchising one location can lead to a lot of accounts. As a small business/franchise owner a big fear is messing up the taxes and ...

User Friendly and Excellent Customer Service

What do you like best? I like the excellent customer service Paycom provides. You can get an answer to any question without having to wait on a call back or be on hold for any period of time. The report writing function is very user friendly as well. What do you dislike? Inactive and terminated employees will show up in lists and windows unless you take extra steps to exclude them. What business problems are you solving with the product? What benefits have you realized? Our ...