Paycom Reviews in July 2026: User Ratings, Pros & Cons

OKC National Memorial & Museum

What do you like best? we love the online convenience of Paycom and the fact that our employees can use their own mobile phone to access their profile and to clock in and out. As technology changes, Paycom stays up to date and makes necessary changes. What do you dislike? there is nothing we don't like about Paycom. Recommendations to others considering the product very easy system -- great customer service What business problems are you solving with the product? What benefits ...

Personal Experience

What do you like best? The staff was helpful and available when we needed them What do you dislike? Sometimes we had trouble understanding what we were going over and who needed to be involved in the meetings What business problems are you solving with the product? What benefits have you realized? Reporting, Payroll, Applicant tracking

So Far, So Good

What do you like best? Time and attendance system is easy to use. Minimal training of staff and supervisors required. Friendly and knowledgeable implementation team. What do you dislike? Paycom needs to do a better job at ensuring that all parts of the system are California "compliant." What business problems are you solving with the product? What benefits have you realized? Ensuring wage and hour compliance in California; "one stop shopping" for employees for HR matters; ...

Comprehensive, user friendly software

What do you like best? Comprehensive, ahead of the time software that offers convenient, secure access & options What do you dislike? No dislikes! A thoroughly happy customer! What business problems are you solving with the product? What benefits have you realized? Not just payroll software. Solves HR issues, sales force issues & more! Offers employees the ability to manage issues via software vs having to go through multiple person to person employee channels.

Paycom Delivers Exceptional Service

What do you like best? Paycom's software is easy to use and their customer service is fantastic. There is always a live person there ready to answer all my questions. Having Paycom's service also helps me to perform my job more efficiently as I know payroll will always be done on time and accurately. What do you dislike? There really isn't anything I do not like about our partnership with Paycom. What business problems are you solving with the product? What benefits have you ...

COO

What do you like best? The Integration and flow of the software is impressive and easy to use What do you dislike? The Cost is higher than the previous softwate and we are counting on cost savings in labor to offset the expense What business problems are you solving with the product? What benefits have you realized? Employee scheduling New employee hiring/HR

Paycom has been an excellent partner for us

What do you like best? Paycom is sophisticated enough to handle our HRIS needs, but intuitive enough that there is not a steep learning curve for employees and supervisors learning to use it. Paycom is responsive to client feedback about ways the system can be improved. Day to day support is great, and our account rep is always accessible and helpful. What do you dislike? The per employee per pay pricing for everything can be challenging for a non-profit (even a large one where 90% of ...

Paycom

What do you like best? Paycom is user friendly. It is easy for employees and HR professionals to navigate the system. The reporting features are great. The benefits module is getting better every year. It allows our employees to have a seamless online enrollment. The employee self service is easy to use. There is always a dedicated representative who I know can answer my tough questions. My favorite feature is that you can make development requests that Paycom may implement. Paycom ...

Paycom Supports On Your Mark

What do you like best? Paycom has made our payroll systems more efficient and user friendly. What do you dislike? As of today there have not been any features that I’ve been dissatisfied with. What business problems are you solving with the product? What benefits have you realized? We utilize paycom’s finger scanning system along with online monitoring.

Paycom -an amazing payroll system

What do you like best? very easy to navigate through the system What do you dislike? needing two logins - it would be nice to have one login for both personal and administrative Recommendations to others considering the product The system can do a lot, make sure to ask all questions and they can make it happen What business problems are you solving with the product? What benefits have you realized? We are now able to house all our payroll and HR information in 1 system