Paycom Reviews in July 2026: User Ratings, Pros & Cons

Great Resource!

What do you like best? The ability to have it on my phone and do everything I need at a touch of my finger. What do you dislike? That I don’t stay logged in for my shift and I had to restart the application each time I went back to the app. What business problems are you solving with the product? What benefits have you realized? Quick access

Efficient

What do you like best? Good to be able to access the Paycom feature anywhere and on multiple devices (ie computer, iPad, phone, etc What do you dislike? Would be nice if Paycom had a feature where it tells you how many hours you have worked since signing on. Also helpful if there’s a feature to calculate sign out time for number of hours you’re planning to work. (Helpful for part time employees. What business problems are you solving with the product? What benefits have you realized? ...

Paycom Review

What do you like best? Paycom is a very robust platform. I like the complexity of everything it offers. What do you dislike? Because it is so complex there is a lot to remember. Recommendations to others considering the product Have a dedicated employee that all they are doing is the implementation of the system. Trying to do other tasks and implement is impossible. What business problems are you solving with the product? What benefits have you realized? Paycom is putting all ...

Paycom for HR

What do you like best? Service to use for paying products and employees is easy to streamline. It has helped with the dash board plus we can use multiple things in just one program. That has been a great asset and something that our company has really enjoyed. What do you dislike? The product is expensive to Renew each year. We've just started the trial and are implementing but am unsure if we are going to stick with the product. This is a newer program for our company so it has been ...

System is easy to use but they have horrible customer service

What do you like best? Easy of system for employees. Pay com does the basics What do you dislike? Customer service is non existent. Unable to fully customize. Reports are not easy to generate. Recommendations to others considering the product You will not receive good customer service and they will keep telling you they will look I to it. What business problems are you solving with the product? What benefits have you realized? Time keeping, payroll and applicant tracking. They ...

Control Payroll

What do you like best? As a user. It’s very easy to navigate. What do you dislike? The only thing I dislike about it is it’s not totally linked to HR. What business problems are you solving with the product? What benefits have you realized? We use it for Payroll only. I find it’s easy to reconcile.

Intuitive and Innovative

What do you like best? As someone who loves to see improvements, I love that Paycom is constantly using customer feedback to improve their software and stay competitive in the HRIS industry. Their software is super easy to navigate and the dedicated specialists are helpful when needed, too. What do you dislike? With any software you come across, you are bound to find limitations. Any limitation thus far, we have been able to accommodate and come up with a solution to resolve the ...

Excellent experience with a great company

What do you like best? I love that Paycom truly listens to the needs of their customers. Paycom is always working to give their customers the best possible products. The Paycom products all link and communication together. Timecards flow into the payroll grid allow for payroll to be processed in minutes. The checklist and flags within Payroll grid, allow to ensure that you have not missed anything. Paycom stays on top of any legal changes and their training is outstanding. There are ...

Easy user interface wit good features

What do you like best? I like that it has options for doing employee performance ratings ad well a regular work time management and payroll What do you dislike? The interface can be slow at times and the look of the program could use some improvements. Recommendations to others considering the product Has good features and can be very easy to use for employees with all skill levels when it comes to web based services. What business problems are you solving with the product? What ...

User friendly and accessible for employees.

What do you like best? Paycom's layout is easy on the eyes and non-distracting. Core items are listed clearly and concisely, clicking through them and accessing individual sections is easily managed. It is also simple to incorporate company documents for employees (including documents specific to an individual employee in the program. Paycom also affords employees a way to manage their expenses and track refunds from the company. What do you dislike? In order for users to access the ...