Paycom Reviews in July 2026: User Ratings, Pros & Cons

Paycom has been error-free, responsive, and easy to use --- for 14 years straight!

What do you like best? Paycom simply 'gets the job done' -- every time, each pay period -- the way it is supposed to get done. When our company has special questions or issues (usually at year end), Paycom is always very quick to respond and provide answers for us. What do you dislike? In 14 years of using Paycom as our payroll provider, we have had zero issues or problems. We have nothing negative to say. Recommendations to others considering the product: Paycom has been ...

Paycom is a true working partner.

What do you like best? Paycom is extremely end user friendly system and they have demonstrated a willingness to evolve the platform in response to customer and external complexities. What do you dislike? Insufficient customer testing tools and product release notes pose challenges as the product continues to evolve. What problems are you solving with the product? What benefits have you realized? Paycom has enabled us to improve data integrity for analysis that supports the ...

Our payroll became simplified

PROS & CONS What are the best aspects of this product? I have access to any data within the platform. I can check and review these data for better management of the whole team. Paycom's support team also helped a lot whenever I have any struggles in using the platform. What aspects are problematic or could work better? Paycom's training should be much more comprehensive on the on-set. I've found myself confused on some aspects as the training given to us is very basic. I had to ...

Easy to use platform for even the least tech savvy employees

What do you like best? It's great that they offer a mobile app, made it really seamless to enter in expenses. Nice user interface with easy to follow graphs for paychecks. Onboarding was a breeze. What do you dislike? No dislikes! Truly a great product to use. What problems are you solving with the product? What benefits have you realized? New employee onboarding, hr tasks, benefit monitoring, paycheck information.

Great for small businesses!

What do you like best? Easy to use. Very flexible. We do all of our time tracking and HR functions. Also we use the review module. Works great. What do you dislike? Can't think of anything. We are very happy with the software What problems are you solving with the product? What benefits have you realized? No problems at all and if we have an issue their customer service is spectacular.

Easy to use

What do you like best? The time-tracking system is intuitive with a visible clock. Breaks are easy to track and clocking in and clocking out are also very easy. What do you dislike? The UI is a bit outdated. I also don't like how you have to clock in and clock out in real time, instead of scheduling it. I guess that feature is supposed to discourage false clocking, but it gets really inconvenient for folks who are trying to get a solid 40 hour work week. Although, that could be a ...

All in one HR platform

What do you like best? As an end user you can make changes to your profile, pay and contributions at any time. What do you dislike? The notification badge is always on if there is an ongoing task, even if you've completed it. Recommendations to others considering the product: Its a nice tool and has good analytics. What problems are you solving with the product? What benefits have you realized? It is used for our HR related employee tasks - pay, benefits, trainings, etc.

I love this product

PROS & CONS What are the best aspects of this product? I've been in payroll for 27 years and this is the best system I've used because of its paperless nature. The usual paper nightmare of the on-boarding process was reduced because everyhing can be done using Paycom. Employees can also see their working hours data, so it is easy for them to see if they are being paid right. They also have a very good customer service. I am very pleased with how knowledgeable they are. They went above ...

Paycom excels for Employee Self-Service and Small HR Teams

What do you like best? Paycom allows employees to take their data into their own hands (W4 changes, direct deposit, address changes and more) allowing HR teams to focus on more strategic initiatives for their business. What do you dislike? Some functionality does not fit our business model. Recommendations to others considering the product: Great system for small to medium businesses. What problems are you solving with the product? What benefits have you realized? ...

Enrollment of benefits became easier for us

PROS & CONS What are the best aspects of this product? It is a very convenient app. You can centralize all your benefits in it, so you can easily check from time to time. What aspects are problematic or could work better? The log-in process is quite long. I hope they can lessen it a bit. What specific problems in your company were solved by this product? Like what was mentioned earlier, it is a great convenience for us. As we have only started using it, we are exploring more of ...