Paycom Reviews in July 2026: User Ratings, Pros & Cons

Comprehensive Payroll & HR Support

What do you like best? Everything is in one place & its proprietary software so I don't have multiple components trying to communicate with one another. One service rep who handles all of my complaints What do you dislike? The only thing so far that I'm not crazy about is the tasking us of the set up Recommendations to others considering the product: Paycom does a great job of centralizing the company's HR & payroll needs. Customer service is excellent What problems ...

It is the best HRIS out there

PROS & CONS What are the best aspects of this product? Paycom has a very good support team. I cannot say a single negative thing about their team. They have helped us greatly in selecting the modules best fit for our business. The integration was very smooth too because they were there every step of the way. Besides, we can see that the system lives up to our expectations. It fulfills every promise and feature it says it is going to have when we first selected it. It is also super easy ...

very easy, user friendly. Have had no issues

What do you like best? Payroll on autopilot. Managed payroll service. We're a rapidly growing company and Paycom allows us to have predictable costs. What do you dislike? we are less than 6 months on the platform. I have had no complaints so far. We did have some onboarding 'issues', but those were mostly from our side and Paycom quickly worked and led us through the process. What problems are you solving with the product? What benefits have you realized? We are only using ...

Paycom applications have been an "easy to use" platform.

What do you like best? User Friendly on an accessible platform. What do you dislike? Though I haven't been a long term user, my experience so far has been pleasant. I have no complaints. Recommendations to others considering the product: I would advise to consider this company over it's competition because of their follow through, timely responses and customer service. What problems are you solving with the product? What benefits have you realized? Best way to ...

Great experience!

What do you like best? Paycom's customer service is top notch!! What do you dislike? The clock in/out process is not as simple as other platforms. What problems are you solving with the product? What benefits have you realized? I love having all of my information in one place, in one platform.

It is a goof HR management suite

PROS & CONS What are the best aspects of this product? It allows us to track our employee's data from start to finish. What aspects are problematic or could work better? It can take some time to boot. A lot of things need to be set-up first before it works. What specific problems in your company were solved by this product? It is a great help in the following aspects: employee response time, employee compliance, and policy consistency. Are you a current user of this product? No

Centralized all areas for payments

PROS & CONS What are the best aspects of this product? It centralizes all areas of payment including pay stubs, holiday time, and benefits. Furthermore, it has a mobile app that can make access easier for us. What aspects are problematic or could work better? I can't think of any huge dislike. But if I were to be particular, I hope they don't ask us to answer a security question login. What specific problems in your company were solved by this product? Our data is now ...

Advantage enrollment, efficiency evaluations and the whole staff member life cycle

What do you like best? Paycom is very much beneficial item in terms of everyday staff member management task for the HR department and also employees. I am simply using this item as a staff member. What do you dislike? That might be of server-side concern of Paycom, but for approximately one month of time, there are no updates in In-Out timing, participation regularization, leave equilibrium updation, and so on. Various other than that It's the ideal one for the day-to-day ...

Small businesses can benefit from this

PROS & CONS What are the best aspects of this product? It works great with all the HR related tasks we have to do. It is also easy to use. What aspects are problematic or could work better? We are very happy with Paycom. We don't have any particular dislikes. What specific problems in your company were solved by this product? It has helped with all our HR-related problems. Their customer service is also great. Are you a current user of this product? No

I love, love, love Paycom!

PROS & CONS What are the best aspects of this product? I used to have tons of paperwork. Because of Paycom, we were able to reduce this drastically. From employee onboarding to departure, Paycom takes care of all the data for us. This is a great relief on our workload. What aspects are problematic or could work better? I couldn't find anything to criticize about Paycom. If I could've found it sooner, we would've been saved long ago. What specific problems in your company were ...