Paycom Reviews in July 2026: User Ratings, Pros & Cons

Paycom is the most efficient, innovative and trustworthy resource for our payroll and human resource

What do you like best? With Paycom, doing payroll and implementing benefits such as vacation accruals, pension plan contributions, and health benefits is very simple to administer freeing up time to focus on our organization’s growth. When adding a new feature or benefit, Paycom’s customer service is amazing! Our professional account representative is friendly, helpful and efficient. Our employees love Paycom because they have access to their account 24/7 for their own peace of mind ...

Great to use for time sheets!

What do you like best? I like that you can clock in and out of work with ease. I also enjoy that you can see how many hours you have worked per week and keep track of pay periods. What do you dislike? There is really nothing about this product that I dislike. It makes clocking in at work very easy. Recommendations to others considering the product Paycom creates an easy way for employees to log in and keep track of hours. What business problems are you solving with the product? ...

Paycom has allowed me to significantly reduce cost on the HR side of my business.

What do you like best? The online functionality of the software continually improves in ways I didn't realize would be helpful to my business. What do you dislike? We haven't come across and strong dislikes with the software at this time. What business problems are you solving with the product? What benefits have you realized? We have begun an integrated employee review process with the software which allows us to tie in directly with any pay increases necessary. This has simplified ...

Comprehensive Payroll & HR Support

What do you like best? Everything is in one place & its proprietary software so I don't have multiple components trying to communicate with one another. One service rep who handles all of my complaints What do you dislike? The only thing so far that I'm not crazy about is the tasking us of the set up Recommendations to others considering the product Paycom does a great job of centralizing the company's HR & payroll needs. Customer service is excellent What business problems are ...

Frustrated ex customer

What do you like best? Simple interface to input payroll. It is hard to say. I just received my 4th tax notice, in the last 2 years, stating I underpaid my payroll taxes. Obviously, Paycom cannot get this figured out. I have had 4 account representatives in the last 3 years and each one seems less prepared than the previous one. That is why I left. They are not bringing any value to the table. What do you dislike? You pay for their mistakes and data had to be re-entered by their staff ...

All my employee stuff in one place

What do you like best? Can see all my pay checks, benefits and time offs in one place What do you dislike? Not very good looking interface , can be more user friendly Recommendations to others considering the product Good software for employee stuff What business problems are you solving with the product? What benefits have you realized? Using it to track pay check and for checking my PTO

Paycome Review

What do you like best? I like the ease of access and all the information it was has the ability to produce/save. What do you dislike? It's not exactly user-friendly for seeing time off and vacation. What business problems are you solving with the product? What benefits have you realized? Time keeping, time off, W2, personal information.

Paycom Review

What do you like best? Performance management features as a supervisor. What do you dislike? I dislike the interface for allocating time on a time card. Recommendations to others considering the product I would recommend checking the timesheet options because we have to allocate a lot of different types of time and this can be cumbersome. What business problems are you solving with the product? What benefits have you realized? Easier performance management since we do it in real ...

Not the product that was sold to us

What do you like best? I literally just struggled for 2 minutes trying to drum up what I "like about Paycom". I'm sorry, I cannot come up anything What do you dislike? Archaic. It is flat out not intuitive enough. We have been with them 1.5 years and I have submitted 15-20 development requests. Most of them are extremely simple, common sense additions. The staff appears to be young, fresh out of college and no one has the experience of an HR Manager or Payroll Manager or ANY ...

Good and Bad at once

What do you like best? easy to navigate and find things, but entering time takes more time What do you dislike? time entry is a bit long, cannot just custom load any times for hourly What business problems are you solving with the product? What benefits have you realized? time tracking