Paycom Reviews in July 2026: User Ratings, Pros & Cons

Fantastic experience

What do you like best? Paycom makes doing payroll super easy! Processing payroll does not take me very long at all! And getting the paychecks is so reliable! I have been using Paycom for about 2 years and I have NEVER had late checks to give to employees. To run year end payroll reports is super easy as well. What do you dislike? I don't dislike anything about Paycom. If I ever hit a snag, I contact my representative and she resolves it fast, or answers my questions. Because they have ...

Started great, but......

What do you like best? The sales process was positive. I truly believed that our salesperson believes in the product and what "it could be". He was also extremely capable and stepped in to offer us the customer support that was lacking by the actual support team. What do you dislike? Implementation was not good. Extremely intelligent staff and well trained on the product, but they just did not seem to connect to what we were experiencing in real time. They were good with the "easy ...

Easy to use, employee friendly system!

What do you like best? It is very initiative and easy to use. The easier a software is to use, the more likely employees will use it. What do you dislike? I wish there was more functionality on some of the features, like performance management. Recommendations to others considering the product Implement everything at one time! It makes it harder up front but so much easier in the long run. What business problems are you solving with the product? What benefits have you realized? ...

Happy We Made the Switch!

What do you like best? The best thing about Paycom has been the customer service. I love that I have one person assigned to me so I'm not calling a 1-800 number and getting a new person each time who doesn't know the ins and outs of our company. Paycom has worked extremely hard to make sure that our implementation from ADP went smoothly. They have been wonderful all around! Paycom has made our onboarding process so much smoother with the help of their tasks and checklists. Our hiring ...

User friendly and fast

What do you like best? It is easy to maneuver and manage some of the time. What do you dislike? When one thing changes it effects other things in the system. Recommendations to others considering the product Take the implementation slow. What business problems are you solving with the product? What benefits have you realized? Payroll, attendance, benefits, expenses

Paycom is the very best ta what they do and nprovide an excellent client experience.

What do you like best? The knowledge of the staff, the quick response and availability of any team member when we may have an issue. What do you dislike? I am very happy with my relationship with Paycom and do not have a dislike What business problems are you solving with the product? What benefits have you realized? garnishments are difficult to handle and Paycom makes it easy.

DLJ Foods Inc

What do you like best? The ease of use of the online system and the ability to quickly onboard staff What do you dislike? Recent increase in fees with no explanation Recommendations to others considering the product Technical support is great! What business problems are you solving with the product? What benefits have you realized? Expediting the onboarding process

Makes life easier

What do you like best? I really like the fact that everything is easy to find in the system and even when I can't find something, the help manuals can usually answer my question. What do you dislike? I somewhat dislike the fact that there are some things I can't do in the system, that my specialist has to do for me. I hate having to bother them! Recommendations to others considering the product I'm a small business with only a small amount of employees and I love it, but I also ...

Paycom user for over two years.

What do you like best? One of the most useful tools for me on the Paycom website is the tax setup. Tax deduction options can be modified by the employee right on the site and updates are real time. I also love the fact that we can change our payroll automatic deposit options. If we want to add a bank to split the payment, we can do that as a self-service on the website. This is invaluable because prior to using this service, the process was very manual and took weeks to implement a change ...

Paycom is a Business Enhancer!

What do you like best? The efficiency, organization, accessibility and how user friendly it is! But, I have to say the best feature of Paycom is our Implementation team. We were a mess when we met with Paycom and from the initial meeting our sales rep. was able to provide a solution to each problem and bring on an implementation team to execute those solutions and enhance our current structure and procedures. What do you dislike? Nothing bad comes to mind when thinking of Paycom. ...