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9.2

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Paychex Flex - Payroll Software

Paychex Flex Reviews in May 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

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Showing 81-90 out of 771

KA

Karee A

12/16/21

5 out of 5

"I LOVE Paychex Flex!"

What do you like best about Paychex Flex? There are so many things I like about Paychex. I facilitated the change to Paychex with my company last year. The great experience started with our sales rep, and continued through implementation. Everyone was extremely patient and supportive as I was learning the system. I have been assigned my own payroll specialist that is there for me when I need additional help. Our company has purchased additional companies that I have been moving to Paychex. ...

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JB

Jessica B

12/06/21

5 out of 5

"Professional Payroll Company with Great Customer Service"

What do you like best about Paychex Flex? Paychex Flex is easy to use, and the support offered is great. The FAQ provides many of the needed answers when you have a question. The customer service representatives are always helpful and quick to respond with communications.

CC

Charles C

12/02/21

5 out of 5

"Paychex has been a reliable and responsive payroll vendor"

What do you like best about Paychex Flex? The week to week functions are done without needing any input/attention from me and when I need something special they are helpful and responsive.

JB

Janet B

12/02/21

5 out of 5

"Specialist are always willing to help resolve an issue"

What do you like best about Paychex Flex? Convenience of the data entry page and the ease of reading the reports What do you dislike about Paychex Flex?

PC

Pam C

12/02/21

5 out of 5

"OFFICE MANAGER"

What do you like best about Paychex Flex? IT IS REALLY PRETTY EASY TO USE ON THE EMPLOYER SIDE AS WELL AS THE EMPLOYEE SIDE. What do you dislike about Paychex Flex?

KC

Karen C

12/02/21

5 out of 5

"Paychex - Amazing!"

What do you like best about Paychex Flex? Using Paychex is easy. A convenient way to get reports when you need them and how you need them. What do you dislike about Paychex Flex?

AM

Alvina M

11/30/21

5 out of 5

"Excellent Service !"

What do you like best about Paychex Flex? The knowledgeable staff, attentiveness and their desire to make processing payroll seamless. What do you dislike about Paychex Flex?

AU

Anonymous User

11/30/21

5 out of 5

"Best Payroll Company Ever!"

What do you like best about Paychex Flex? My representative, Robert, who provides quick and consistent service. Everyone is always willing and able to help you.

RS

Robin Sotsky S

11/30/21

5 out of 5

"Excellent Service Excellent People"

What do you like best about Paychex Flex? I am extremely happy with my Account Representative Llamberto Kodra. He is the greatest and knows his job and is so quick to help me.

AU

Anonymous User

11/30/21

5 out of 5

"i deal with our Paychex specialist for calling payroll and requesting any changes that needed atten."

What do you like best about Paychex Flex? Our specialist will deal with any request in a timely manner. She sends a reminder when she will be calling for payroll information. She is always pleasant and will research the requested information, even though she might not know the answer.