Paychex Flex Reviews in July 2026: User Ratings, Pros & Cons

Easy to work with

What do you like best? Being able to get copies of pay stubs current and older when needed with no calls and no hassles. What do you dislike? sometimes it takes too long to load the information Recommendations to others considering the product: it is a great product easy to use What problems are you solving with the product? What benefits have you realized? Saves me a time and effort being able to have the info at my fingertips.

Great for small businesses

What do you like best? The ease of getting around the program. The program has concise information and I like the features associated with W-2's. What do you dislike? I would like it to be easier for small business owners who are not accountants, book keepers and have no training with taxes. What problems are you solving with the product? What benefits have you realized? I can easily access the information I need, whenever I need it.

Very good enjoy the system support is solid

What do you like best? Easy to use and reports and ta forms. I like the direct deposit stuff What do you dislike? I struggle with gross to net check process Payroll is a little confusing to run But it's a lot more clear then some of our other vendors What problems are you solving with the product? What benefits have you realized? Payroll easy to track

I hve been using Paychex Flex since October of 2017

What do you like best? ease of use.ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss What do you dislike? I cant generate reports that contain data with the data of ex employees in them. What problems are you solving with the product? What benefits have you realized? helps me manager OT. I like being to get employment data without pulling a paper file.

Great asset and support to our company

What do you like best? I love how simple it is to use! I am grateful for my team of specialist who are so helpful and quick to respond to any questions or concerns that I have. Paychex has been a great support to our company and myself! What do you dislike? At the beginning my team of specialist seems to change frequently, and it was hard to keep track of who I needed to contact for help. That has since changed and I have been very happy. What problems are you solving with the ...

User Friendly with Great Support

What do you like best? This is a simple, user friendly payroll system that makes finding reports and making changes easy. Step by step management of employees makes adding in new employees and making changes to existing really simple. What do you dislike? Honestly, I'm not certain there is anything I dislike at this time. I was hesitant at first with the upgrade but with the tutorials, it was easy to navigate through. Recommendations to others considering the product: Take the time ...

Paychex is a convenient and quick way to process payroll.

What do you like best? Having the payroll program preset and having the option to just click auto pay or enter myself. What do you dislike? Having a set check date. I have to edit if i want a different date. What problems are you solving with the product? What benefits have you realized? Having them collect and pay payroll taxes and do quarterly and annual reports and w-2's. This saves me time and money.

End user

What do you like best? As a end user, Paychex Flex makes my payroll and benefits simple. I can handle all my questions without having to contact HR. What do you dislike? The timeclock solution, Stratus time could use some work. Recommendations to others considering the product: Make sure if you need time tracking that StratusTime works for your organization. What problems are you solving with the product? What benefits have you realized? The timeclock application sometimes errors ...

Simplify payrol

What do you like best? I can enter payroll and it is done electronically. My state and federal reports are done. What do you dislike? The website can be difficult to navigate. Recommendations to others considering the product: It is a good online service. What problems are you solving with the product? What benefits have you realized? They do the forms and reports

Not super user friendly but works for basic purposes

What do you like best? Easy to clock in and out and view your paycheck What do you dislike? Logging in is quite a process. It logs you out after 30 minutes of not using it, so you have to either way for it to fully log out or load a new tab, then put in the username, then wait for it to load, then put in the password, then wait for it to load again before finally the page loading and being able to clock in or out. What problems are you solving with the product? What benefits have you ...