9.2
Spot Score
Streamline your payroll with ease.
Add to compare
Paychex Flex offers custom pricing plan
Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more
Helps businesses meet federal and state tax regulations.
Allows employees to access paystubs and tax forms independently.
Tracks employee time off seamlessly within payroll processing.
Accessible from anywhere, providing flexibility for businesses and employees.
Costs may vary, and pricing details are not readily available upfront.
Some users may require training to fully utilize all features.
Log in Required to View Reviews
Filter results
Sort by :
Showing 221-230 out of 771
AI
Administrator in Accounting
02/14/20
Easier Access
What do you like best? Like the fact that I can see all of the company's employees on one page and be able to make any adjustments while working on payroll. What do you dislike? There is one aspect of the program that has yet to be corrected and that is; that when I access the link to show tracking of a FedEx shipment, it does not provide any information. In fact, the links takes you to a "blank" window. Recommendations to others considering the product: Still has some ...
Read more
LA
Leslie A
02/13/20
We Made A Great Switch
What do you like best? Our payroll specialist is always great to work with. Our new HR person is very helpful. I like the fact that they do all my tax for payroll at the end of the year. What do you dislike? The GL part of Paychex can be a bit challenging. Sometimes the reporting feature can be your best friend and sometimes it can be your worst nightmare. The reports can give you more info than you need and also not enough. Recommendations to others considering the product: ...
Read more
UI
User in Architecture & Planning
02/13/20
Good customer service
What do you like best? I like the ability to have a customer service rep for our account. She is very attentive and always there for my questions. What do you dislike? The end of the year document handling of tax documents What problems are you solving with the product? What benefits have you realized? Paychex handles the tax payments and reporting
AE
Amanda E
02/13/20
Love Paychex
What do you like best? Ease of getting assistance and doing payroll. Always have my questions answered same day. If someone does not know the answer they refer me to the correct person. Always communicating with me when there are changes. What do you dislike? My payroll specialist has changed quite a few times, but that is not a big deal. They always communicate to tell me of changes and introduce themselves. Recommendations to others considering the product: Do it! Very ...
Read more
UI
User in Insurance
02/13/20
Paychex is Great!
What do you like best? The best thing about Paychex is the flexibility. We can submit payroll early, we can immediately see what our cash requirements are, and I can reprint pay stubs and W-2s for an employee if need be. Also, I have found the customer service reps to be extremely helpful and responsive. I like the fact that when I call, I'm connected to my dedicated representative without having to enter a phone extension. What do you dislike? I dislike that the input and ...
Read more
KF
Kathleen F
02/13/20
Paychex Flex - Great Service
What do you like best? I can control when the paychecks are run. What do you dislike? Nothing with the service or company at this time. Recommendations to others considering the product: Great service and easy to use. What problems are you solving with the product? What benefits have you realized? They complete my payroll and also the tax forms that are necessary.
AI
Administrator in Facilities Services
02/13/20
Great experience
What do you like best? I like the convenience of being able to just send an email with my hours and have it taken care of. Also the expertise of my account rep was amazing! What do you dislike? nothing to dislike from the payroll service. However, the only thing that can sometimes be annoying is all the upsell’s emails phone calls people trying to sell me other services. What problems are you solving with the product? What benefits have you realized? Making sure my ...
Read more
LH
LeAnn H
02/13/20
Great Customer Support
What do you like best? My Paychex Flex Representative has been easily available and a great resource as I look for solutions for my expanding company. What do you dislike? Nothing - smooth transitions between departments. What problems are you solving with the product? What benefits have you realized? Timekeeping, PTO record keeping, background checks, & hiring.
GA
Gella A
02/13/20
We love Paychex!!!
What do you like best? I love the personal touch that we get with Paychex! We have Boni as our rep and I refuse to use anyone else. She is so on top of everything and so easy to work with! It is so nice to get that personal touch even though Paychex is a large company! What do you dislike? I love everything! Thank you so much Boni at Paychex! What problems are you solving with the product? What benefits have you realized? I am no longer tied to the desk to answer employees ...
Read more
AI
Administrator in Food & Beverages
02/13/20
Great Customer Service & User Friendly
What do you like best? Paychex flex is really user friendly. The ability to run custom analytics and reports right from my desktop has been an incredible help. Also, the representatives of paychex are always friendly and ready to help. Each time I have had to call, I have had no negative experiences, in the 4 years I have dealt with paychex. What do you dislike? Fees are sometimes unclear. For example, I once had a employee who needed to void a lost check. I was aware of the ...
Read more
