Paubox Encrypted Email Review: Is It The Right Email Encryption Software For Your Team?

Paubox is an email encryption service designed for healthcare organizations managing HIPAA-regulated communications. The setup integrates directly into Outlook and Gmail without requiring users to change their email workflow.

Before shortlisting, verify that your team's email platform is supported—Paubox works with Exchange, Office 365, and Gmail, but not all third-party email clients. Key limitations to test in a demo: legitimate emails occasionally trigger quarantine filters, requiring manual review.

If your organization spans multiple time zones, confirm that support response times meet your needs—some users report delays during off-hours. Pricing is per-user-per-month with no volume discounts, so calculate total cost for your full team before committing.

During evaluation, ask the vendor about integration with your existing email archiving or compliance tools. Paubox handles encryption and HIPAA audit logs, but doesn't replace document management systems.

Confirm whether encrypted messages can be forwarded by recipients and how long decryption links remain active—both affect your compliance workflow. Test the mobile app experience if your team uses phones for email access, as the mobile interface differs from desktop.

Paubox works best for organizations with 10–500 users where email is the primary compliance risk. Larger enterprises with complex security stacks may need additional tools for data loss prevention or advanced threat protection beyond encryption.