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Patreon - New SaaS Software

Patreon Reviews in September 2026: User Ratings, Pros & Cons

Empowering creators to thrive with fan support.

1.5

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Patreon Reviews & Ratings

1.5

Based on 517 ratings & 597 reviews

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Rating Distribution

Excellent

(47)

Very Good

(42)

Good

(12)

Poor

(14)

Terrible

(482)

Spotsaas Editor’s POV

Patreon is a membership and monetization platform built for creators who want predictable, recurring income directly from their audience. It works especially well for YouTubers, podcasters, artists, writers, and educators offering exclusive content, early access, or community perks. The platform handles payments, subscriptions, and member management, allowing ...Read more

Patreon pros and cons

  • Large, established platform with built-in audience trust

  • Supports multiple content formats (video, audio, posts)

  • Strong creator analytics and earnings visibility

  • Simple setup for tiers, benefits, and subscriber access

  • Less control compared to self-hosted membership sites

  • Discovery relies heavily on external audience traffic

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Showing 141-150 out of 597

AH

Aaron Hall

01/17/23

1 out of 5

Stole my Money and Banned my Account for No Reason

I was looking for good outlets to fund a crowdfund project im starting with my community. I thought to look up good services for monthly crowdfund and came across Patreon. Thought it was good, I've seen it before. Created an account started getting some of my community to start subscribing, managed to get a good amount going. Then I made one post, they instantly suspended my page because they thought I was connected to some other page that broke their community rules. After asking why ...

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C

Customer

01/17/23

1 out of 5

Got banned directly after I paid, did not receive a refund

Within 24 hours after payment, my account was suspended for "suspicious activity". Support did not elaborate on this decision and inquired me to identify myself with data a support employee should not have access to. When asking for a refund, they told me to request a refund through PayPal, where they proceeded to ghost me. In fact, their email address on PayPal is set to noreply, so I doubt they ever got my request, but who knows. Reported it to PayPal and got my refund denied. Genuinely ...

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J

Jason

01/12/23

1 out of 5

Account disabled, customer service useless.

Had my account randomly disabled. I thought oh well, but kept getting charged afterwards. Customer service just sent me robotic form letters demanding a ton of personal information in order to unban my account. I demanded a refund only to get another email telling me my account was marked for deletion a day later. No actual response from a human. Thankfully I kept all the emails, took screenshots, and had undeniable proof I tried and customer service was useless. All charges were reversed ...

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CB

Chris B

12/31/22

1 out of 5

Worst customer service ever!

Patreon has the worst customer service I've had to deal with in the past several years. They double billed me for one month of supporting a creator on their platform. After 11 days of going back and forth with their customer service they refuse to refund me for their billing error. Apparently, they don't consider it their problem At this point, I'll have to file a dispute with my bank.

RZ

Ricka Zobel

12/31/22

1 out of 5

Patreon makes it nearly impossible to…

Patreon makes it nearly impossible to correct an over billing. They do not have a telephone number and emails takes several days to respond. The responses are not adequate for a solution. It’s so sad because there are several artists that I want to follow and they only use Patreon. 😣

J

Jake

12/25/22

1 out of 5

Children being exploited

There's too much child sexual exploitation (CSE) on here. I thought theyd take it down after they got all that bad press but I guess they dont care.

H

hyung

12/22/22

1 out of 5

Only hours after paying to support an…

Only hours after paying to support an artist a little while ago, my account was flagged as suspicious and I've been locked out of it for over a week at this point. If you use a VPN and value your privacy, get ready to pay for nothing. Patreon will refuse your refund on top of it too. It's ridiculous. I barely got to use it at all, but they don't seem to think I'm entitled to a refund for something that they caused. Really?

AS

Amanda Saraiva

12/13/22

1 out of 5

service garbage

terrible service, they simply did not reimburse me for a service that I did not authorize them to deduct from my card. And they said to contact the breeder SCI, and I had already spoken to them that the breeder did not answer me

BS

Big Statue Boi

11/30/22

1 out of 5

Jesus Christ this site sucks

Jesus Christ this site sucks. its just awful. it is not optimized for anyone, I genuinely dont understand why its the most commonly used creator support network. because creators dont like the format. customers get annoyed all the time with their payment methods. there are no alternatives.

N

NeoGirl

11/29/22

1 out of 5

They have 4 types of subscription

They have 4 types of subscription. Who has time to read those T&Cs? Everyone is used to be charged monthly, but here one has to make sure that they will not be charged when they join and then charged again on the 1st of the month. Even if they've joined on the last day of the month! You will be charged twice and will not see your money back. Very disappointed and won't use again.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].