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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 701-710 out of 3426

A

Anonymous

07/29/18

2.5 out of 5

Great connection with CRM but limited features

What do you like best? Seamless integration with Salesforce CRM What do you dislike? Email builder was difficult to use without coding experience Recommendations to others considering the product Evaluate what core functions you are using this for - if it is email marketing Pardot may not be the answer What business problems are you solving with the product? What benefits have you realized? Email marketing, tracking leads on website

A

Anonymous

07/27/18

2 out of 5

Requires experienced code /language

What do you like best? The interface is fun and makes the design process simple What do you dislike? The forms require css knowledge and that language is very advanced - if you want a form or anything custom - you're can't do it yourself Recommendations to others considering the product Hire a developer if you need something. Different than out if the box offerings. What business problems are you solving with the product? What benefits have you realized? Demand gen and ...

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A

Anonymous

07/27/18

2 out of 5

Requires experienced code /language

What do you like best? The interface is fun and makes the design process simple What do you dislike? The forms require css knowledge and that language is very advanced - if you want a form or anything custom - you're can't do it yourself Recommendations to others considering the product Hire a developer if you need something. Different than out if the box offerings. What business problems are you solving with the product? What benefits have you realized? Demand gen and ...

Read more

A

Anonymous

07/27/18

3.5 out of 5

Good to save on time

What do you like best? I enjoy how it helps automate templates What do you dislike? It’s not really user friendly. It can be a little stiff What business problems are you solving with the product? What benefits have you realized? You can’t superscript characters.

A

Anonymous

07/27/18

3.5 out of 5

Good to save on time

What do you like best? I enjoy how it helps automate templates What do you dislike? It’s not really user friendly. It can be a little stiff What business problems are you solving with the product? What benefits have you realized? You can’t superscript characters.

A

Anonymous

07/27/18

1.5 out of 5

Senior vice president of marketing

What do you like best? The system integrateswell with most other systems What do you dislike? The customer service is terrible. It Has messed up a lot of our salesforce data with junk. It’s very difficult to use, not user-friendly, and have been very unhappy with it. Recommendations to others considering the product Go with Something else What business problems are you solving with the product? What benefits have you realized? Automation but really it’s caused more problems than ...

Read more

A

Anonymous

07/27/18

1.5 out of 5

Senior vice president of marketing

What do you like best? The system integrateswell with most other systems What do you dislike? The customer service is terrible. It Has messed up a lot of our salesforce data with junk. It’s very difficult to use, not user-friendly, and have been very unhappy with it. Recommendations to others considering the product Go with Something else What business problems are you solving with the product? What benefits have you realized? Automation but really it’s caused more problems than ...

Read more

A

Anonymous

07/26/18

2 out of 5

Universally Limited and Confusingly Integrated into SFDC

What do you like best? I like that this is meant to be part of the Salesforce platform. It looks and feels like it can plug in readily. So that helps with user adoption in the early innings. What do you dislike? Does anyone know how to really pronounce this product name? Seriously, though, this never seemed to match the other progressive and easy-to-use Salesforce applications that we love. This seems like an afterthought for Salesforce. What business problems are you solving with ...

Read more

A

Anonymous

07/26/18

2 out of 5

Universally Limited and Confusingly Integrated into SFDC

What do you like best? I like that this is meant to be part of the Salesforce platform. It looks and feels like it can plug in readily. So that helps with user adoption in the early innings. What do you dislike? Does anyone know how to really pronounce this product name? Seriously, though, this never seemed to match the other progressive and easy-to-use Salesforce applications that we love. This seems like an afterthought for Salesforce. What business problems are you solving with ...

Read more

A

Anonymous

07/26/18

4.5 out of 5

Pardot is the complete tool

What do you like best? I like Pardot because it works seamlessly with the different teams and campaigns within Salesforce to view their marketing efforts. What do you dislike? Pardot at times can can be a confusing tool to manager for those without the expereince. Recommendations to others considering the product Play with the tool as much as possible to get familiar with Pardot What business problems are you solving with the product? What benefits have you realized? Our social ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].