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9.8

Spot Score

PagerDuty - Incident Management Software

PagerDuty Reviews in June 2025: User Ratings, Pros & Cons

Streamline incident management with PagerDuty.

4.5

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PagerDuty Reviews & Ratings

4.5

Very Good

Based on 1748 ratings & 258 reviews

Rating Distribution

Excellent

(203)

Very Good

(54)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with various applications, and ease of implementation. The software's scalability and reliability stand out, making it a valuable tool for organizations seeking efficient incident ...Read more

PagerDuty pros and cons

  • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

  • User-friendly interface with intuitive design, making it easy to navigate and use.

  • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

  • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

  • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

  • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

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Showing 31-40 out of 258

AM

Alex M

11/13/22

5 out of 5

"Go for the spectacular and use PagerDuty to track and resolve incidents fast."

What do you like best about PagerDuty? One of the most intriguing feature about PagerDuty is its flexible product architecture which allows it to be compatible and integrate seamlessly with other third party products like Servicenow, Zoom, Microsoft Teams and more others. This integration makes it adapt fast to your preexisting working environment so that yiu dont have to change anything. PagerDuty allows you to automatically monitor your development cycle so as to identify and resolve any ...

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MM

Milly M

11/10/22

5 out of 5

"PagerDuty, nothing short of incredible. A wondrous incidents manger."

What do you like best about PagerDuty? PagerDuty work speed is very fast and this allows one to pinpoint and resolve incidents fast. It comes with automations which works superbly on your behalf such that you can keep working on other things while they keep an eye on your processes to pinpoint any incidents. It's compatible with other 3d party products for example we were able to integrate it with Servicenow Nd they works incredibly well together. The noise reduction capabilities helps ...

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RM

Ritesh M

11/04/22

5 out of 5

"Elegant incident response tool to transform incidents management experience"

What do you like best about PagerDuty? One of the standouts things that i liked about PagerDuty is how easily it integrated and works well with other products that were in use in our organization. With an easy and robust integration infrastructure, it was easy to connect it with our other products like Servicenow, Zoom, aws and others. It provides automate the entire incidents detection tasks so as to ensure accuracy in detecting even the smallest incidents which if not resolved would ...

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JO

Jacinta O

10/28/22

5 out of 5

"The always go-to incident management tool"

What do you like best about PagerDuty? With PagerDuty machine learning and autimations, it makes it possible to detect any incidents in real-time and resolve them before they affect your product development. It allows one to accelerate incident response by learning from past incidents and how they were resolved. It uses machine learning algorithms which helps automate the runbooks by eliminating the manual works by automated self-service tasks to improve runbooks efficiency and ...

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HK

Henry K

10/26/22

5 out of 5

"A fascinating tool for process automation and incident management"

What do you like best about PagerDuty? PagerDuty has a well organized architecture and a very clean and straightforward user interface which makes it effortless for one to use ut. It employs the latest AI technologies like machine learning to help automatically monitor the product development cycle so as to pin point any incidents in the process and remedy them before they affect the performance of the product. With PagerDuty, it's not only figuring out the incidents but also evaluating ...

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CM

Clover M

09/29/22

5 out of 5

"Reliable tool for uptime monitoring and advanced alerting."

What do you like best about PagerDuty? Pagerduty is able to cover comprehensively all our monitoring and alerting needs. It's offers so many possible ways to receive alerts either SMS,email or phone call. It's helps us to address our critical incidents on time and aslo it's have great dashboard and mobile app.

LJ

Lucky J

09/28/22

5 out of 5

"Professional and Executive Actionable Intelligence Across Entire Incident"

What do you like best about PagerDuty? Pagerduty IT software is trustworthy and reliable operations performance platform delivering visibility and actionable intelligence across the entire incident lifecycle.

ZK

Zafer K

09/27/22

5 out of 5

"Reliable with custom dashboards"

What do you like best about PagerDuty? A library of troubleshooting queries and pre-built dashboards that help resolve development issues in a pinch What do you dislike about PagerDuty?

FM

Felicity M

09/27/22

5 out of 5

"Excellent tool for downtime alerts."

What do you like best about PagerDuty? It have a sleek and intuitive design and does everything perfectly from monitoring to reporting. Easy to create escalation policies to notify incidents and aslo it intergrate well with existing services.

ED

Everett D

09/21/22

5 out of 5

"Perfect solution for monitoring application performance."

What do you like best about PagerDuty? Pagerduty is fantastic monitoring tool that is easy to use and deploy. It's offers complete visibility of your entire environment. Highly remarkable AI-based error tracking and reporting. Well developed alerts and notifications triggers.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].