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9.8

Spot Score

PagerDuty - Incident Management Software

PagerDuty Reviews in June 2025: User Ratings, Pros & Cons

Streamline incident management with PagerDuty.

4.5

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PagerDuty Reviews & Ratings

4.5

Very Good

Based on 1748 ratings & 258 reviews

Rating Distribution

Excellent

(203)

Very Good

(54)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with various applications, and ease of implementation. The software's scalability and reliability stand out, making it a valuable tool for organizations seeking efficient incident ...Read more

PagerDuty pros and cons

  • Efficient real-time alerting system that ensures timely responses and resolution of incidents.

  • User-friendly interface with intuitive design, making it easy to navigate and use.

  • Seamless integration with a variety of applications, enabling better automation and workflow enhancement.

  • Reliable on-call scheduling feature for continuous coverage and quick overrides when needed.

  • Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently.

  • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

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Showing 21-30 out of 258

KV

Kuldeep V

11/22/23

5 out of 5

"Incident Management"

What do you like best about PagerDuty? Its a great incident management tool. Its integration with other tools such as ticketing systems etc is also very helpful. It provides help oin making your process more automated then manual.

KV

Kuldeep V

11/22/23

5 out of 5

"Incident Management"

What do you like best about PagerDuty? Its a great incident management tool. Its integration with other tools such as ticketing systems etc is also very helpful. It provides help oin making your process more automated then manual.

US

Uttkarsh S

11/21/23

5 out of 5

"Great for integration"

What do you like best about PagerDuty? it is a monitoring tool for us we can monitor all the integration with pagerduty and with this tool we have completely digital as well. The best part about this software is its dashboard it clean and have details about every other integrated tool. Acc to me its a great incident management tool.

US

Uttkarsh S

11/21/23

5 out of 5

"Great for integration"

What do you like best about PagerDuty? it is a monitoring tool for us we can monitor all the integration with pagerduty and with this tool we have completely digital as well. The best part about this software is its dashboard it clean and have details about every other integrated tool. Acc to me its a great incident management tool.

JF

Juan Felipe B

11/13/23

5 out of 5

"PagerDuty Excellence: Transforming Support Operations with Automation"

What do you like best about PagerDuty? PagerDuty stands out as a premier incident management and automation platform, and has managed to revolutionize our support area in a very short time. Its solid functions have allowed us to have rapid detection, response and resolution of both critical and lower priority incidents. Using features such as its customizable alerts, its multiple integrations with different platforms and its efficient on-call scheduling, PagerDuty has achieved the ...

Read more

JF

Juan Felipe B

11/13/23

5 out of 5

"PagerDuty Excellence: Transforming Support Operations with Automation"

What do you like best about PagerDuty? PagerDuty stands out as a premier incident management and automation platform, and has managed to revolutionize our support area in a very short time. Its solid functions have allowed us to have rapid detection, response and resolution of both critical and lower priority incidents. Using features such as its customizable alerts, its multiple integrations with different platforms and its efficient on-call scheduling, PagerDuty has achieved the ...

Read more

DS

David S

10/31/23

5 out of 5

"When it comes to functionality and integration with alerting systems, no one beats PagerDuty."

What do you like best about PagerDuty? The interface for this PagerDuty is just awesome that I use it during my financial works. The interface is of manageable size which eases navigation. Something that I also appreciate is the sound notifications that wake me up even when it is in the middle of the night. We integrate with tools like Jira thus increasing its functions that in turn aid our workflow.

DS

David S

10/31/23

5 out of 5

"When it comes to functionality and integration with alerting systems, no one beats PagerDuty."

What do you like best about PagerDuty? The interface for this PagerDuty is just awesome that I use it during my financial works. The interface is of manageable size which eases navigation. Something that I also appreciate is the sound notifications that wake me up even when it is in the middle of the night. We integrate with tools like Jira thus increasing its functions that in turn aid our workflow.

VM

Vishakha M

09/23/23

5 out of 5

"Best alerting application"

What do you like best about PagerDuty? Pagerduty provides the best UI to manage teams , services and their schedule. You can create different types of alerts depending on the severity of the issue. You can integrate it with the different apps like teams , Gmail, slack to get notified.

VM

Vishakha M

09/23/23

5 out of 5

"Best alerting application"

What do you like best about PagerDuty? Pagerduty provides the best UI to manage teams , services and their schedule. You can create different types of alerts depending on the severity of the issue. You can integrate it with the different apps like teams , Gmail, slack to get notified.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].