9.8
SpotScore
PagerDuty Reviews in September 2026: User Ratings, Pros & Cons
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PagerDuty Reviews & Ratings
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Spotsaas Editor’s POV
PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with various applications, and ease of implementation. The software's scalability and reliability stand out, making it a valuable tool for organizations seeking efficient incident ...Read more
PagerDuty pros and cons
Real-time alerting system surfaces incidents quickly for faster response and resolution.
Interface is accessible and easy to navigate.
Integrates with a wide range of applications to support automation and workflow.
On-call scheduling supports continuous coverage and allows quick schedule overrides.
New users without training may struggle to use the full feature set effectively.
Marketplace has limited options for additional apps and connectors, which restricts some integrations.
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Showing 41-50 out of 258
MF
Mateo F
09/20/22
"Reliable incidents alerting tool."
What do you like best about PagerDuty? The functionalities provided in this system works very well. Interface is aesthetically pleasing. Multiple notifications options either on phone or app notifications. I like aslo the welcoming customer support team that has assisted us all the way.
HH
Hemed H W
09/16/22
"Incredible tool for assessing and managing incidents"
What do you like best about PagerDuty? PagerDuty employs artificial intelligence and machine learning to help monitor the entire product architecture and helps automatically detect any incidents and their root causeso as to resolve them quickly before critical damage is done. It has a group alert feature that brings together all alerts as a single incident and alert suppression feature which helps avoid or minimize interruptions. It keeps a copy of previous incidents and their remedies and ...
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MG
Maybelle G
09/16/22
"Powerful monitoring tool that intergrates seamlessly with other products."
What do you like best about PagerDuty? I love how extremely reliable pagerduty is. It's a premium product that offers realtime monitor of your overall systems infrastructure health. It intergrates well with other products especially slack and Jira. It's alerts and notifications are sent on time and technical team is able to act very fast.
JP
Jesus P
09/16/22
"rapid response to incidents and alerts"
What do you like best about PagerDuty? It allows us to monitor multiple platforms, servers, databases, among others, it is easy to use, its interface is clean, it allows us to configure it to our liking, one thing that has impressed us is how fast the alerts work, it allows us to configure and manage the schedules and guard of the technicians.
JS
Jacob S
09/14/22
"Process Automation at Par for 24.7.2.365 with PagerDuty"
What do you like best about PagerDuty? PagerDuty allocates machine learning and AI tools which automate IT operations and orchestrate events. What do you dislike about PagerDuty?
AU
Anonymous User
09/14/22
"Very complete tool"
What do you like best about PagerDuty? The customization for each user in the way to want to be notified when something happens is very wide and also the configuration of retries policy you can define for each severity
AU
Anonymous User
09/13/22
"Incredible tool for maintaining workflows"
What do you like best about PagerDuty? * UI is very good, fast, responsive and easy to use. * Customer support team is very good it resolve the query on urgent basis.
BY
Ben Y
09/12/22
"PagerDuty is great"
What do you like best about PagerDuty? I'm excited that PagerDuty introduced Round Robin Scheduling. It is now easy to distribute on-call shift responsibilities in addition to triaging, assessing and reporting network issues as they arise
BG
Baraka G
09/10/22
"Why PagerDuty Is a Must Have"
What do you like best about PagerDuty? With this software, it's easy to identify issues in good time and have the right people fix the problems. It's a great tool for improved digital experience.
AG
Agaciko G
09/04/22
"Sending and Managing Alerts Made Easy"
What do you like best about PagerDuty? I like that PagerDuty presents a great Ui The software handles alerts effortlessly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].