spotsaas-logo
Get Listed
Paddle

Paddle Reviews in May 2025: User Ratings, Pros & Cons

Streamline your billing process with Paddle.

4.4

Add to compare

Paddle offers custom pricing plan

Request a Quote

Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 21-30 out of 5989

NR

Nicole Rhoad

06/25/24

5 out of 5

WOW My request was taken care of…

WOW My request was taken care of immediately. Customer Service was quick and effective.

F

FABIAN

06/24/24

5 out of 5

The Chatbot did a great job

The Chatbot did a great job finding out which email address I had used for a subscription I had totally forgotten, to which I was re-routed to cancel it.

KC

Kirstie Carroll

06/24/24

5 out of 5

I requested a refund because I forgot…

I requested a refund because I forgot to cancel before the free trial ended and they were very accommodating. i informed them it was an accidental purchase and they processed the refund in less then a minute.

P

Pmc

06/23/24

5 out of 5

My problem was handled quickly and…

My problem was handled quickly and efficiently

DP

Débora Pavão

06/22/24

5 out of 5

Great assistance

It was a quick and efficient service, I has helped with exactly what I needed and solved my problem in seconds. Thank you, guys!

RF

Rafael Fritsch

06/22/24

5 out of 5

It works

It works! I believe it works.

MP

Matty Patty

06/22/24

5 out of 5

Amazing

Amazing. 😊.

PW

Phil Walker, MD

06/22/24

5 out of 5

Very helpful online chatbot.

Very helpful online chatbot. Immediate replies.

MS

michael small

06/21/24

5 out of 5

Made it really easy to get a refund

Made it really easy to get a refund, product was just not for me.

GM

Germán Mateo Gutiérrez Caribon

06/21/24

5 out of 5

Fast and easy to use.

Date of experience: June 21, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].