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Paddle

Paddle Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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Paddle Reviews & Ratings

4.4

Very Good

Based on 1978 ratings & 5989 reviews

Rating Distribution

Excellent

(5661)

Very Good

(99)

Good

(12)

Poor

(7)

Terible

(210)

Expert's Review

This product appears to excel in providing top-notch customer service, particularly with its efficient and user-friendly refund and subscription management process. The standout feature is its intelligent chatbot, which has consistently impressed users with its responsiveness and problem-solving capabilities. Many reviewers mentioned how seamless and stress-free ...Read more

Paddle pros and cons

  • Exceptional customer service ensures quick and hassle-free refunds, creating a positive user experience even in challenging situations.

  • The chatbot is notably responsive, efficient, and intuitive, solving issues within minutes and requiring minimal user effort.

  • The system makes subscription management straightforward, allowing easy cancellations and instant refunds, even for accidental purchases.

  • Clear, professional communication that consistently meets customer needs, building trust and satisfaction.

  • Reports of accidental charges or automatic subscription renewals have created minor issues for some users initially.

  • Limited functionality or unmet expectations regarding certain software features may lead to dissatisfaction, necessitating subscription cancellations or product refunds.

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Showing 31-40 out of 5989

MS

michael small

06/21/24

5 out of 5

Made it really easy to get a refund

Made it really easy to get a refund, product was just not for me.

NB

Nick Bell

06/21/24

5 out of 5

good

It was as efficient as a service like this can possibly be.

GM

Germán Mateo Gutiérrez Caribon

06/21/24

5 out of 5

Fast and easy to use.

Date of experience: June 21, 2024

PC

Pierre Corpataux

06/20/24

5 out of 5

The help was straight and produced the…

The help was straight and produced the desired result immidiately!

KK

Katerina Kremmida

06/20/24

5 out of 5

Great service

Resolved my problem within minutes, excellent customer service.

DR

Demetra Roumana

06/20/24

5 out of 5

It was fast and it resolves my request…

It was fast and it resolves my request very easily.

JD

James Dunn (James Art Dunn)

06/20/24

5 out of 5

Quickest cancellation & refund !

Their chat bot was extremely helpful in cancelling an accidental subscription and getting a refund assured within a minute of searching their site. I doubt I could have achieved my goals as quickly with all but a rare ADHD human worker.

EK

Edvardas Kare?ka

06/20/24

5 out of 5

Great and fast service

Great and fast service. Very easy to use. Already buy 2 times, and I'm sure it will be more in the future.

BG

Blerim Gjeladini

06/19/24

5 out of 5

great service

Date of experience: June 19, 2024

PB

Patrick Berezowsky

06/19/24

5 out of 5

Fast and effective customer service

Date of experience: June 19, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].