Outreach Reviews in June 2026: User Ratings, Pros & Cons

Outreach top!

What do you like best? Its easy to use. You can view all of the items about your goals, your sales and you can organised for your organisation. What do you dislike? I doesnt like you need a organisation, and pay the license. If you want make a change you need help. What problems are you solving with the product? What benefits have you realized? Its more easy tracking mail and make engagement whit the clients

Sequences and cadences at scale

What do you like best? Love the fact that you are able to add a lot of contacts into one sequence or cadence in one sitting What do you dislike? Unclear user interface and not a lot of training or support offered What problems are you solving with the product? What benefits have you realized? The ability to reach out to the company at scale with consistent and multiple touches

Great software for sales reach out!

What do you like best? I like the versatility of the tool; there's lots of ways to customize it, and the fact that it links to our Salesforce is great. We also love how easy it is to take metrics and keep track of sales successes is; the dashboards are very user-friendly. What do you dislike? I don't like that there is no integration from Outreach to SF (so creating a contact in Outreach doesn't make a contact in SF). I also wish that we would have a better tool for transferring ...

Generally happy can be hard to use

What do you like best? I like the customization available around the campaigns and ability to easily share templates with others. What do you dislike? It isn't the most intuitive. Would be great to have a chat feature where you can ask questions when you get stuck or easy to follow step by step guides. or next step recommendations when creating campaigns. Although I've created several campaigns, each time I forget steps and it takes a while to get the hang of. I feel the rest of ...

Increased Activity!

What do you like best? Easy to use and easy to get your sales reps to use. This tool has gone from a nice to have to a must have. When you think about the number of interactions that it takes to get a prospects attention today, trying to do so without help from technology would be very difficult. What do you dislike? Does not have advanced triggering capabilities...i.e. some outcome in one sequence can't trigger the start of another sequence. Recommendations to others considering ...

Outreach is okay

What do you like best? I do like that all of the tasks are on the home page in a unified place and that they are prioritized. What do you dislike? It feels like sometimes that there is so much going on that it's not entirely very intuitive, but that could just be user error. The software is capable of doing a lot but it can be way too much to keep up with when new updates and features come out. I feel like the user interface could be cleaner. Recommendations to others ...

changing the CS game

What do you like best? being able to plus a sequence and list of contacts into outreach for emails and calls, invaluable ease of use What do you dislike? not having everything right in my CRM to track What problems are you solving with the product? What benefits have you realized? ability to reach out to customers in a timely fashion and also follow up with templated emails and messaging

Best Pro services and a top notch product

What do you like best? Continuous roadmap development and feature enhancements to further mature their feature set. Very simple interface and intuitive process management. Much better and easier to use than other comparable platforms What do you dislike? That they do not have a partner program. This platform is a no-brainer. I would add it to my reseller product portfolio in a heartbeat, if they had a reseller partner program. Recommendations to others considering the product: ...

Good Tool

What do you like best? Good email campaign automation tools that I have used. It was easy to setup and get started. I had no problem with syncing my mail server and Salesforce. If another user had a problem, they were able to reach out to an Admin for solution, the mini how-to videos on the site were key as well. What do you dislike? There aren't too many things that i dislike about the platform. They are constantly adding new features and it sometimes gets overwhelming with new ...

Business Development Rep

What do you like best? Everything about outreach is great. We can have a very organized sequence. You can send LinkedIn connection requests from Outreach don’t have to switch to LinkedIn. What do you dislike? Naah there is nothing I don’t like about Outreach. It’s the best tool if you a BDR or SDR. Makes thinks super easy. Recommendations to others considering the product: They are doing a great job and I don’t think they need any suggestions What problems are you ...