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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in June 2026: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach offers custom pricing plan

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Spotsaas Editor’s POV

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 761-770 out of 914

ED

Eliza D

04/15/20

4 out of 5

Great tool but needs improvements.

What do you like best? Outreach is the best email campaign automation tool I've ever utilized. I don't hold much experience, but the results are good. I like the way these visions are uploaded to Outreach and synchronized with Salesforce, and I like the way the AB movement is very easy to test. I like the management of the tasks of many markers, especially those with range. I like to look at performance metrics as well as open results. What do you dislike? The customer service ...

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AS

Angelica S

04/06/20

4.5 out of 5

Extraordinary, effective, efficient and powerful tool with uncountable benefits

What do you like best? Outreach is an amazing invention which has amazing integration with several other products such as Salesforce, Zoominfo and many more. It has made setting up and connecting to our precious data so easily. It is really a good opportunity for communicating with staff members. I availed the opportunity of free trial of Outreach and afterwards I became a big fan of it. What do you dislike? It is incredibly fantastic platform with no defects at all. There is ...

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EB

Erin B

04/01/20

5 out of 5

Effective tool for automation

What do you like best? This unique product has solved all my issues regarding marketing campaigns because it readily creates effective campaigns to ensure all my marketing pipelines are appropriate. I prefer is its ability to create meaningful connections, generating more and more pipelines on a daily basis. I really like the way in which it helps in streamlined lead management, effortless email marketing solutions that helps in making my marketing procedures really impressive and also ...

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EA

Eric A

03/29/20

4.5 out of 5

Powerful marketing automation

What do you like best? Outreach offers me a huge help in dealing with B2B marketing automation and lead management processes with higher efficiencies. Apart from this I really love its marketing and sales features that help me in deploying and handling my issues and also to make my company’s revenue and also to improve its efficiencies to a greater extent. Overall its Customer support is also providing efficient services. What do you dislike? Its steep learning curve and ...

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L

Larissa

03/22/20

4 out of 5

User-friendly and smart

PROS & CONS What are the best aspects of this product? Outreach has become my benchmark on how user-friendly applications should work. From sequencing to content sharing, every task is a no-brainer. On top of this, Outreach integrates smoothly with Salesforce, allowing me to respond to calls received from the external platform without moving from one webpage to another. What aspects are problematic or could work better? The platfrom has a great deal of room for improvement in terms ...

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UI

User in Non-Profit Organization Management

03/19/20

4 out of 5

Makes contact with prospects a walk in the park.

What do you like best? i can set up a sequence for a prospect and not feel like they won't slip through the cracks. What probably a big game changer is being able to see when your email has been opened, in real time. What do you dislike? Having to have a contact in the upload to set the prospect into a sequence. There may be something that I'm missing when uploading the CSV, which would sound about right. Recommendations to others considering the product: Not only is it ...

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BL

Brett L

03/18/20

5 out of 5

Great application

What do you like best? What I like best about outreach is that it is always running in the background. It acts in a way that almost allows me to fully SDR myself so I can focus on closing deals. What do you dislike? Sometimes I have some troubles with the integration with Salesforce. What problems are you solving with the product? What benefits have you realized? I am using outreach to auto send out emails to prospective clients for meetings.

D

Doris

03/16/20

5 out of 5

Excellently serves my needs

PROS & CONS What are the best aspects of this product? Outreach automates much of the management and administrative work that I can now double down efforts on negotiating with prospective clients. What aspects are problematic or could work better? While I am pleased that it merges with Salesforce, the process can be disrupted with some issues that I often have to do the integration twice. What specific problems in your company were solved by this product? Outreach helps me ...

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K

Kelley

03/16/20

4 out of 5

Leads us to the right audience

PROS & CONS What are the best aspects of this product? Because Outreach doesn't fail me in implementing campaigns smoothly, I can develop a thorough campaign trail and see no effort put to waste. A particular feature I love about Outreach but did not find in others is its ability to know who among your prospects opened your promotional emails. What aspects are problematic or could work better? I don't understand why I have to input contacts regularly in between sequencing. But I'm ...

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K

Kody

03/12/20

4 out of 5

Flexibly and efficiently caters to business needs

PROS & CONS What are the best aspects of this product? Outreach has a suite of analytics, management and automation features that help our company be more productive and efficient. Our sales performance has never been better since using the platform. Apart from its remarkable functionalities, its quality of customer service is commendable, always responsive and expert enough to address our concerns immediately. What aspects are problematic or could work better? Learning to use ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].